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House of Imports

Buena Park, CA

4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

May 05, 2023

This is my second time purchasing a vehicle from House of Imports and both experiences were good. I recently traded in my Mercedes Benz 250 for a Mercedes Benz GLE 350. My sales rep Dietrich was great. When More

by dejour_mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dietrich Gumbrecht
May 09, 2023 -

House of Imports responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 03, 2023

Excellent customer service. The House handles everything, you are checked in quickly and pick up is a breeze. More

by GrammaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
May 08, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

Excellent customer service. The House handles everything, you are checked in quickly and pick up is a breeze. More

by msl1761a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
May 08, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

When I bought a car 4 years ago, the financial advisor pushed hard on extra coverage which increased my payment significantly, so it was very unpleasant. I bought a new car this time, and the atmosphere h More

by sonnykwon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoyoung Kim
May 08, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2023

I had a wonderful experience when it comes to my car service. Although it took some time to fix my car, but the wait was worth it. More

by Mr. Buster
Recommend Dealer
Yes
Employees Worked With
Allan
May 04, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2023

Excellence customer satisfaction oriented on both sale and maintenance services. Any benz we got are come House of imports. Our next EV is planned to get from the House. More

by Yen Cao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Emily
May 05, 2023 -

House of Imports responded

Hi Yen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Luis Calderon Service Tech was very helpful by providing and explaining to me what needs to be done. My car was fixed and ready as promised. Only concern I had was the attitude and rudeness one Valet Driv More

by nibrod91259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Calderon
May 05, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 02, 2023

Very personalized experience and I really appreciate the way they take care of the clients Ho Bang was very cooperative and transparent in approach. Excellent in sales and maintenance both. More

by RatnaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ho Bang
May 05, 2023 -

House of Imports responded

Hi Ratnam, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

I love working with House of Imports, they were honest and straight up with me. They don't play games like other dealerships, They were straight to the point and did not waste my time. Kevin Nguyen answer More

by Ryu Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen, Mouncef Lazim and Tom in finance
May 05, 2023 -

House of Imports responded

Hi Ryu, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

Adam service adviser is great always. explains well and best price. always returns calls fast. More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
May 04, 2023 -

House of Imports responded

Hi Peter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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