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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
855 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 855 reviews

May 20, 2023

Staff took the time to contact the customer on the recall, scheduled appt. Were very professional, helpful and friendly. Gave updates on the status of pending work, problems found during checks and co More

by LM
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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May 23, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 19, 2023

Great service and Melissa always makes me feel welcome and takes care of my S-class and all its service needs even if I book last minute. Thanks! More

by Basirzahir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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May 22, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Great service overall plus Melissa Nguyen service consultant so lovely and kind made us feel just like at home More

by Jairogonzale697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
May 22, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Exceptional service Car could have been fixed much sooner but had to wait for an out of state order of the part. More

by Fbaion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
May 22, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

The Service Advisor is very helpful and excellent service. Nice work! Keep up the great job. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Halina
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May 19, 2023 -

House of Imports responded

Hi Roland, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2023

Truly outstanding experience. Everything was don’t right on time as promised with an excellent price. More

by rambod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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May 19, 2023 -

House of Imports responded

Hi Rambod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 16, 2023

Professional job, well done and many thanks. Delivery clean, staffs were nice and very helpful More

by Vubalong835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAG
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May 19, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

My car had two recalls and it was done at the dealer they also did an inspection. More

by Fitz srl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
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May 17, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Just one simple word that summarizes my service experience at HOI with Khris Sharma as a service advisor: Outstanding....!! More

by andres lee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Khalinder Sharma
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May 15, 2023 -

House of Imports responded

Hi Andres, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Great place for service, friendly staff, clean, free car wash. Visit was very smooth from start to finish. Thanks for taking care of my recall. More

by Fpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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May 15, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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