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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

May 16, 2023

Truly outstanding experience. Everything was don’t right on time as promised with an excellent price. More

by rambod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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May 19, 2023 -

House of Imports responded

Hi Rambod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 16, 2023

Professional job, well done and many thanks. Delivery clean, staffs were nice and very helpful More

by Vubalong835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAG
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May 19, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

My car had two recalls and it was done at the dealer they also did an inspection. More

by Fitz srl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
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May 17, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Just one simple word that summarizes my service experience at HOI with Khris Sharma as a service advisor: Outstanding....!! More

by andres lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalinder Sharma
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May 15, 2023 -

House of Imports responded

Hi Andres, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Great place for service, friendly staff, clean, free car wash. Visit was very smooth from start to finish. Thanks for taking care of my recall. More

by Fpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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May 15, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 10, 2023

My service representative was terrible just brushed me off the entire appointment. Asked for a service quote to be sent over to me via email, I haven’t received it. Made a appointment for 8am and was told More

by Anthonycablejobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jag
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May 13, 2023 -

House of Imports responded

Hello, we are deeply disappointed by your experience at House of Imports. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 08, 2023

Took my car in for repair. Adam Tashchyan provided excellent care and service. Car was repaired and returned to me in excellent and clean condition. More

by AMGe63S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
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May 11, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

Jake’s attention was good, friendly, he knew how to help me, but the waiting time was too long More

by danielafunes@outlook.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Sanchez, Capone Sychareun
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May 09, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

Daisy and her manager were very nice and helpful I will bring my car again Service was perfect and the way they treated me was the best More

by Hennesys
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy
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May 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 06, 2023

I’ve been a customer of HOI for over 2 decades. Sam Hwang and his team are absolutely the best in the industry. They are extremely knowledgeable and helpful even after sale. There’s never any pr More

by JaySS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hwang
Report | Print
May 09, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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