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House of Imports
Buena Park, CA
847 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 847 reviews
June 30, 2023
This was my first time buying a Mercedes and it truly was such a positive and great experience from the moment I walked in to the moment my car arrived. Paul Jovel was amazing and the biggest help! Seriously such a positive and great experience from the moment I walked in to the moment my car arrived. Paul Jovel was amazing and the biggest help! Seriously could not have done it without him. I will be returning to him for any future purchases. Thank you Paul and staff of House of Imports!! More
by yatziri.santibanez
Employees Worked With
Lebanon, Paul Jovel, Keith
June 30, 2023
Got GLE63s in for recall service as well as a radio issue and temp sensor issues... Ryan and Allison were awesome as usual! Got the car in, loaner taken care of, and then Bam! done! Thanks to the great team and temp sensor issues... Ryan and Allison were awesome as usual! Got the car in, loaner taken care of, and then Bam! done! Thanks to the great team at HOI Mercedes! More
by medistudt
Employees Worked With
Ryan Anderson, Allison Enciso
June 28, 2023
They detailed the vehicle and provided everything I needed including the "deals" and even after purchasing the vehicle I could still get technical support from this sales team, nothing short of impress needed including the "deals" and even after purchasing the vehicle I could still get technical support from this sales team, nothing short of impressive, they do it from a consumer point of view Start, consider for consumers and provide corresponding help! I have recommended them to many people. More
by arvin_yan
Employees Worked With
Sam Hwang Team
June 27, 2023
I took my car into the dealership, they dealt with the warrenty company and had my trans and radiater replaced. they did agreat job my car runs and sounds great. Adam kept me informed thruout the whole pr warrenty company and had my trans and radiater replaced. they did agreat job my car runs and sounds great. Adam kept me informed thruout the whole process More
by Blacklarry2000
Employees Worked With
Adam Tashchyan
June 26, 2023
My Service Advisor Bill at House of Imports Buena Park is simply EXTRAORDINARY in every aspect, understanding, patience, thorough, goes the extra mile, over and beyond the call of duty. Always looking out f simply EXTRAORDINARY in every aspect, understanding, patience, thorough, goes the extra mile, over and beyond the call of duty. Always looking out for the best interest of the customer all with being genuine human being. That is why Mercedes will always have customers like myself stay loyal forever. More
by K
Employees Worked With
Bill Service Advisor
June 26, 2023
The dealership has a lot of cars and friendly staff and sales associates. The service department is quick and convenient. The service advisers are very knowledgeable. sales associates. The service department is quick and convenient. The service advisers are very knowledgeable. More
by rmctier
Employees Worked With
Khalinder Sharma
June 24, 2023
House of import is the best work shop in Southern California, USA. Expensive but excellent for my Mercedes mechanic, thanks for help me. California, USA. Expensive but excellent for my Mercedes mechanic, thanks for help me. More
by crowndenny@aol.com
Employees Worked With
Luis Cardenas
