House of Imports

Dietrich was great. Very welcoming and responsible. He made sure the used car I bought was in perfect condition, and took it upon himself to bring me a loaner while my c Very welcoming and responsible. He made sure the used car I bought was in perfect condition, and took it upon himself to bring me a loaner while my car was repaired. I will recommend my friends to Dietrich and house of imports. More

Moe Sandos my sales professional and his Manager Lib are 2 of the most honest and professionals that I’ve seen in this kind of business. Full transparency, honesty, straightforward which is just the way I l 2 of the most honest and professionals that I’ve seen in this kind of business. Full transparency, honesty, straightforward which is just the way I like it. Thumbs up to you gentlemen and I will definitely be back for more cars in the near future for sure Thanks again for everything More

Had a really great experience from beginning to end. Christian was attentive and addressed all concerns prior to purchase and George from the Finance team made the closing very easy. Christian was attentive and addressed all concerns prior to purchase and George from the Finance team made the closing very easy. More

I have purchased my car at South Bay Dealership and changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. More

The service advisor was very honest and professional. He only recommend what was needed and in detail why it was needed or not . He only recommend what was needed and in detail why it was needed or not . More

Recently purchased a Pre-Owned Audi SQ5 from House of imports. We were helped by Alexis Shin, After agreeing on a Sunday test drive time we arrived at the dealership and the car was already pulled up fro imports. We were helped by Alexis Shin, After agreeing on a Sunday test drive time we arrived at the dealership and the car was already pulled up front and ready for the test drive. We found a minor flaw in the car that Alexis said would be rectified by Monday mid day. Went back to drive the car again on Tuesday, the flaw had been repaired and we bought the car that day. As a bonus Alexis was kind enough to deliver the vehicle herself to our house that evening. More

Worked with Luis Cardenas. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. More

Good system, setup and service; however, not the best. Still skme room for improving the communication for waiting guests. Still skme room for improving the communication for waiting guests. More

I recently had the pleasure of purchasing a certified pre-owned Mercedes from House of Imports, Inc., and I cannot express enough how satisfied I am with the entire experience. From start to finish, the pre-owned Mercedes from House of Imports, Inc., and I cannot express enough how satisfied I am with the entire experience. From start to finish, the team at House of Imports, Inc. went above and beyond to make the process seamless and worry-free. The staff at House of Imports, Inc. was not only knowledgeable about the Mercedes-Benz brand but also took the time to understand my specific needs and preferences. Their professionalism and friendly demeanor immediately put me at ease, ensuring that my buying experience was enjoyable and stress-free. They patiently answered all my questions and provided valuable insights that helped me make an informed decision. What truly stood out to me was the exceptional level of support I received even after the purchase. The team at House of Imports, Inc. was always available to address any concerns or inquiries I had. Their commitment to customer satisfaction was evident through their prompt and helpful responses. I am incredibly impressed with the service I received from House of Imports, Inc. Their expertise, attentiveness, and genuine care for their customers made a significant impact on my overall satisfaction with this purchase. I can confidently say that I will be recommending House of Imports, Inc. to my friends and acquaintances. In the future, when it comes to purchasing another vehicle, House of Imports, Inc. will be my first and only choice. Their dedication to delivering an exceptional customer experience sets them apart from other dealerships, and I am grateful for the opportunity to have worked with them. Thank you, House of Imports, Inc., for making my car buying experience truly remarkable. Your professionalism, support, and commitment to customer satisfaction are truly commendable. I look forward to continuing my relationship with House of Imports, Inc. and recommending your dealership to others. More

Costumer service above and beyond. I would recommend this dealership to anyone. We got a good deal on a glb 250 I would recommend this dealership to anyone. We got a good deal on a glb 250 More