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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
854 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 854 reviews

August 01, 2023

Sale rep is very friendly and knowledgeable. Ask for Justin Nguyen. He is a great salesman. He will make you happy 😃 when you choose MB House Of Import . You will not regret. More

by tomn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Nguyen
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Aug 07, 2023 -

House of Imports responded

Hello Tomn, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2023

Good 👍 and good 👍 thanks have a nice day fast service One more thank you kris More

by 007pskim
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Aug 04, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

I bought a CPO AMG GT, everything was 5-star except when I was originally shown the car, it had a really nice trunk liner in place. When I got the car home after the courtesy wash, it had been removed. I ca More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 04, 2023 -

House of Imports responded

Hello Paul, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 31, 2023

Fast , & Excellent sales person ( Kris Sharma : Kind , very Knowledge , good explanation ) for service ! very Impressed ! ! ! More

by ce park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma ! Work with Car key ~
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Aug 04, 2023 -

House of Imports responded

Hi Ce, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

I have been a customer of this dealership for the last 5 years and there services are outstanding. More

by Mdeedunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Jul 31, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Wonderful inviting staff, we were very comfortable and felt relaxed which assisted us on purchase More

by Rickj966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy
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Jul 30, 2023 -

House of Imports responded

Hi, we are so pleased you enjoyed your visit to House of Imports! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2023

I was treated with so much respect and curiosity Bill was such a pleasure to meet! More

by awebber67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 28, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 24, 2023

Went in to the dealership to get service for a safety recall. I was greeted with a smile and was attended to, immediately. The service lady came out, took my keys, explained what the recall was all abo More

by FayahHeartSound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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Jul 27, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 24, 2023

Ryan Anderson and Bill Chow go above and beyond to provide excellent customer service. Thanks Ryan and Bill! More

by gechala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Bill Chow
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Jul 27, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 23, 2023

Fast and very friendly staff. Highly recommended to my friends and family.facilities are clean and you can see your car in the monitor while they fixing the car. More

by Allantandoc421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Jul 30, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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