House of Imports

Worked with Luis Cardenas. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. More

Good system, setup and service; however, not the best. Still skme room for improving the communication for waiting guests. Still skme room for improving the communication for waiting guests. More

I recently had the pleasure of purchasing a certified pre-owned Mercedes from House of Imports, Inc., and I cannot express enough how satisfied I am with the entire experience. From start to finish, the pre-owned Mercedes from House of Imports, Inc., and I cannot express enough how satisfied I am with the entire experience. From start to finish, the team at House of Imports, Inc. went above and beyond to make the process seamless and worry-free. The staff at House of Imports, Inc. was not only knowledgeable about the Mercedes-Benz brand but also took the time to understand my specific needs and preferences. Their professionalism and friendly demeanor immediately put me at ease, ensuring that my buying experience was enjoyable and stress-free. They patiently answered all my questions and provided valuable insights that helped me make an informed decision. What truly stood out to me was the exceptional level of support I received even after the purchase. The team at House of Imports, Inc. was always available to address any concerns or inquiries I had. Their commitment to customer satisfaction was evident through their prompt and helpful responses. I am incredibly impressed with the service I received from House of Imports, Inc. Their expertise, attentiveness, and genuine care for their customers made a significant impact on my overall satisfaction with this purchase. I can confidently say that I will be recommending House of Imports, Inc. to my friends and acquaintances. In the future, when it comes to purchasing another vehicle, House of Imports, Inc. will be my first and only choice. Their dedication to delivering an exceptional customer experience sets them apart from other dealerships, and I am grateful for the opportunity to have worked with them. Thank you, House of Imports, Inc., for making my car buying experience truly remarkable. Your professionalism, support, and commitment to customer satisfaction are truly commendable. I look forward to continuing my relationship with House of Imports, Inc. and recommending your dealership to others. More

Costumer service above and beyond. I would recommend this dealership to anyone. We got a good deal on a glb 250 I would recommend this dealership to anyone. We got a good deal on a glb 250 More

This was my first service at House of Imports, my service advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the followin advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the following morning. My car was ready, washed and ready to go when I returned my loan car. More

I’ve been bringing my GLK to the House of Imports since purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! More

The online service scheduler is very convenient and loaner car is available. The service consultants are knowledgeable and showing care of your car. loaner car is available. The service consultants are knowledgeable and showing care of your car. More

Services was good. Person(Andrew)was very kind and explain to me about the service . Person(Andrew)was very kind and explain to me about the service . More

This dealership, and more importantly James Ononui are the best. I have been leasing my vehicles here for over 15 years and I have never had a problem or a bad experience. I will never go anywhere else the best. I have been leasing my vehicles here for over 15 years and I have never had a problem or a bad experience. I will never go anywhere else as long as Jim is there. More

The service advisor Kris Sharma was very courteous and professional! He listened to my concerns and resolved them. Thank you Kris! professional! He listened to my concerns and resolved them. Thank you Kris! More