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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
840 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 840 reviews

July 27, 2023

I have been a customer of this dealership for the last 5 years and there services are outstanding. More

by Mdeedunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Jul 31, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Wonderful inviting staff, we were very comfortable and felt relaxed which assisted us on purchase More

by Rickj966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy
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Jul 30, 2023 -

House of Imports responded

Hi, we are so pleased you enjoyed your visit to House of Imports! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2023

I was treated with so much respect and curiosity Bill was such a pleasure to meet! More

by awebber67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Jul 28, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 24, 2023

Went in to the dealership to get service for a safety recall. I was greeted with a smile and was attended to, immediately. The service lady came out, took my keys, explained what the recall was all abo More

by FayahHeartSound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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Jul 27, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 24, 2023

Ryan Anderson and Bill Chow go above and beyond to provide excellent customer service. Thanks Ryan and Bill! More

by gechala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Bill Chow
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Jul 27, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 23, 2023

Fast and very friendly staff. Highly recommended to my friends and family.facilities are clean and you can see your car in the monitor while they fixing the car. More

by Allantandoc421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Jul 30, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 22, 2023

Dietrich was great. Very welcoming and responsible. He made sure the used car I bought was in perfect condition, and took it upon himself to bring me a loaner while my c More

by DL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dietrich
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Jul 24, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

July 21, 2023

Moe Sandos my sales professional and his Manager Lib are 2 of the most honest and professionals that I’ve seen in this kind of business. Full transparency, honesty, straightforward which is just the way I l More

by Hamza Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Sandos
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Jul 24, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Had a really great experience from beginning to end. Christian was attentive and addressed all concerns prior to purchase and George from the Finance team made the closing very easy. More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, George
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Jul 26, 2023 -

House of Imports responded

Hi Kim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

I have purchased my car at South Bay Dealership and changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. More

by soojunglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Jul 26, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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