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House of Imports

Buena Park, CA

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Reviews
Vehicles
4.7
831 Reviews
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 831 reviews

August 01, 2024

Took us well over five hours to go through the purchase process even though we paid in cash. What a waste of time. More

by rogerchoidc
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daisy and Kevin
Report | Print
Aug 02, 2024 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (714) 627-5553.

July 29, 2024

Viet To listened to what I wanted and didn't want in my new car - we looked at three cars, the third car was exactly what I was looking for - thank you Viet for going above and beyond. Also a thank you to More

by pycato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viet To
Report | Print
Jul 31, 2024 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 23, 2024

The best customer service , straight to the point regarding condition of your car👍like it More

by Marvsbmariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jul 25, 2024 -

House of Imports responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 17, 2024

They are very kind. Jung wha is a great helper. I am very satisfied with this regular inspection. Thanks everyone. More

by minamklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung wha kim
Report | Print
Jul 18, 2024 -

House of Imports responded

Hello Minamklee, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, House of Imports

July 15, 2024

Very nice service and speedy response. It's really an acurate and clear for all of steps. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung hwa kim
Report | Print
Jul 16, 2024 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Andrew is the best ! He is awesome a Filipino service guy ! He update me and he charge my car . More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 11, 2024 -

House of Imports responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Always pleasant to work with. Adam was great and very helpful. My car is working great. More

by pattyschriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 11, 2024 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 06, 2024

House of Imports is 5 minutes from my house therefore I gave them first preference. Everyone I meet and most of the staff were very pleasant, I worked with Addison & Frank and Billy completed my finance More

by Hayden.tonyhayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison, Frank & Billy
Report | Print
Jul 08, 2024 -

House of Imports responded

Hi Hayden, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2024

By far my easiest and best auto purchase. Paul is a great asset to your business. Very patient and professional person to assist in reviewing the vehicle of my choice. More

by Ron5760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jovel
Report | Print
Jul 03, 2024 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

It seems services advisor show no interest to have my business due to the age of my ML 350 2013 . Asked to quote my 4 tires and repair the compartment . Provide no qoute. Beside , dealer provide no More

by hybanh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Jul 03, 2024 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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