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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
838 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 838 reviews

August 13, 2023

Daysy is great, she is a morning person, very patient, professional, she provided all information and answered all my questions More

by Jose Velasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daysy
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Aug 16, 2023 -

House of Imports responded

Hi Jose, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Aug 16, 2023 -

Jose Velasco responded

Daysy makes a differece at house of imports. She made feel at home

August 13, 2023

My sales woman name is Alexis Shin, she is awesome and try best for me, thank you! More

by Pwy000000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis Shin
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Aug 16, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2023

Kris is a great service consultant. Great experience. Everything went smooth and easy. Thank you!!! More

by rma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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Aug 16, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

It was the first time going to take my car in for service. Everything was easy and smooth.Bryan was welcoming as I drove in and Luis was a great help. Everyone seem very nice and friendly. More

by Njimenez910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Bryan were great
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Aug 14, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 11, 2023

Staffs and service advisors are very helpful and knowledgeable. I was satisfied with the annual maintenance. More

by Cjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Aug 16, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 08, 2023

Quick and convenient service from Kris! ! He always makes our experience at Mercedes awesome and easy!! More

by bunny1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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Aug 11, 2023 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

My experience at House Of Imports Buena Park‘s was favorable. Melissa was extremely professional and demonstrated very personable. Customer service. My technician was thorough and very efficient. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Aug 11, 2023 -

House of Imports responded

Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

very pleasant customer service. Josephine, very professional and knowledgably, took care of all the paperwork to make the purchase very easy and fast. thank you. best regards, Alex More

by CIVIC SI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPHINE HWANG
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Aug 09, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Distance was a plus, the dealer is always clean, I came in early and there’s already someone present to assist me. More

by Kyarole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 11, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 06, 2023

Sales rep Lin Lin Ma is a very professional and knowledgeable salesperson. She provided excellent information on the cars I was interested in. As a result, I purchased a S580 from her and have be More

by lichienhsu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lin Lin MA
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Aug 09, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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