House of Imports
Buena Park, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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very pleasant customer service. Josephine, very professional and knowledgably, took care of all the paperwork to make the purchase very easy and fast. thank you. best regards, Alex Josephine, very professional and knowledgably, took care of all the paperwork to make the purchase very easy and fast. thank you. best regards, Alex silva. More
Sales rep Lin Lin Ma is a very professional and knowledgeable salesperson. She provided excellent information on the cars I was interested in. As a result, I purchased a S580 from her and have be knowledgeable salesperson. She provided excellent information on the cars I was interested in. As a result, I purchased a S580 from her and have been entirely satisfied with her services. More
Melissa is by far the best service advisor I've ever had. From service knowledge to taking care of any concerns I have, I always leave House of Imports like I left a friend's house. Keep up the amazing work From service knowledge to taking care of any concerns I have, I always leave House of Imports like I left a friend's house. Keep up the amazing work Melissa! More
Would have given a higher rating but upon picking up my car I noticed the tow hitch cover was missing off my 2023 GLS 450, (which only has approximately 500 miles on it) now I realize for the second time a car I noticed the tow hitch cover was missing off my 2023 GLS 450, (which only has approximately 500 miles on it) now I realize for the second time after having service done. The first time they convinced me someone probably stole it and they replaced it with a used one. This time I noticed it missing immediately. They tried to replace it with an old warped one they got from someone else's car until I informed them that it couldn't be from my car as it looked old and warped. They then replaced it with another used one as they had done the time prior, not mine, maybe someone else's that looked pretty new but definitely not mine as it had dirt inside. These tow covers fit snug and do not come off easily. Never had it come off in a car wash as they say it did. I would not recommend them only because of the tow hitch issue More
Service Reps and staff are always extremely helpful and professional. My vehicle’s service issues are always completely resolved to my satisfaction. professional. My vehicle’s service issues are always completely resolved to my satisfaction. More
Sale rep is very friendly and knowledgeable. Ask for Justin Nguyen. He is a great salesman. He will make you happy 😃 when you choose MB House Of Import . You will not regret. Ask for Justin Nguyen. He is a great salesman. He will make you happy 😃 when you choose MB House Of Import . You will not regret. More
I bought a CPO AMG GT, everything was 5-star except when I was originally shown the car, it had a really nice trunk liner in place. When I got the car home after the courtesy wash, it had been removed. I ca I was originally shown the car, it had a really nice trunk liner in place. When I got the car home after the courtesy wash, it had been removed. I called my very nice rep Shawn to try to get it back, but no one could find it. Not a huge deal, but it took the edge off of an otherwise good transaction. More