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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
838 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 838 reviews

September 12, 2023

Best experience I’ve had a Mercedes-Benz dealership. I will only go here for now on. They were amazing! More

by DEEDEEMCORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
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Sep 16, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

Was impressed by the courtesy and friendliness of the staff in the service department. My car was given a very good car wash. I got to pick up my car ahead of the promised time. Very pleased about tha More

by sbliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 16, 2023 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 12, 2023

House of Imports has been very good at having a professional staff to service the cars and my service advisor, Adam is one of the best. More

by rkagawa
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
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Sep 17, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2023

Nice staff and wonderful service, it was my third time visiting and it has been always good to be there. More

by Simon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matus, Sabrina
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Sep 15, 2023 -

House of Imports responded

Hi Simon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

I've always experienced excellent service from this dealership and will continue to go to Buena Park. My salesperson Sean Shaw was very knowledgeable and did a terrific job. More

by tpiper08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Shaw
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Sep 12, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

September 07, 2023

Bill Chow is such an amazing advisor. He always makes sure my vehicle is taken care of! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Sep 10, 2023 -

House of Imports responded

Hi Sandy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Service was speedy and the receptionist was very courteous, job well done. Will definitely recommend this place to everyone More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
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Sep 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

September 06, 2023

In and out in 3 hours with a bran new S 500 at an incredible dealership. More

by imadtext
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salama
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Sep 09, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

House of Imports is conveniently located in the city if Buena Park. Abraham Kim, sales person, did a great job in showing me all the different models of the S580, including the electric and hybrid options More

by Esther K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kim
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Sep 08, 2023 -

House of Imports responded

Hi Esther, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

our consultant Allen is very good to us. He is friendly and patient with us. he arranged Uber/Lift for us to pick us up and to take us home. He wen through the paperwork to us. Many repa More

by maryftkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Helina
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Sep 09, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (714) 627-5553 when you can so we can address this situation directly. Thank you and have a great day.

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