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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
838 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 838 reviews

October 06, 2023

They are always prompt, courteous, professional service team members. Service is great, received as promised. More

by dirawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Enciso
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Oct 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2023

Clean friendly people are respectful give you a honest estimate of ko and on time sometimes earliest than promose More

by frednbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T
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Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2023

Trunk latch motor was impeccably repaired just in two days, with a nice loaner car provided. Sabrina was very helpful and informed the status in time, thank you. (One thing I noticed after picked up my E More

by Dried Squid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 04, 2023

House of Imports sales associate is calm and helpful although she just started working there for a short periods. NO PRESSURE. Nevertheless, the extreme cost for optional service contracts recommendati More

by Kevin-loyal customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Romero and George Yakim
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Oct 06, 2023 -

House of Imports responded

Hi Kevin, it means so much to us that you chose our dealership! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2023

I’m very happy with this Good team on 9/23/2023 they are very nice people to deal with and good work. Thank you! More

by queeniewu1628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Tustin and jimmy and lili of course
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Oct 03, 2023 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 29, 2023

Everything went smoothly , Ian and Gary were very engaged in our needs on the new EQE. Transaction was quick and easy. This is my 6th Mercedes from the House More

by geosteelrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Hsu and Gary ?
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Oct 01, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Excellent service Reviewed the problem properly Did noth take that long to finish the work More

by anjupatel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill chow
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Oct 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 01, 2023 -

anjupatel responded

Very efficient service !

September 28, 2023

House of import service rep are very knowledgeable and helpful. They are always informing you about the status of your car and what time your car will be ready. They are professionals. More

by ikefabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adams
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Oct 01, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 27, 2023

I was very pleased with your hospitality when I came to your car shop. Thank you very much. More

by bisrathabte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Sep 29, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

This was one of the easier car purchases I have made. Alexis was great. During and after the purchase. I wish I lived closer to the dealership so I could have my car serviced there. More

by jwpruitt71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 25, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave a review for us at House of Imports. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

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