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House of Imports
Buena Park, CA
838 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 838 reviews
October 19, 2023
I came to buy a new car for my growing family and Susan and Paul were both so easy to work with. They made the process seamless, fun, and easy! and Paul were both so easy to work with. They made the process seamless, fun, and easy! More
by sckanegawa
Employees Worked With
Susan Beck, Paul Joven
October 17, 2023
Christopher was detailed, professional, knowledgeable and got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. More
by lilytran_92805
Employees Worked With
Christopher / Attention to Detail and honest
October 14, 2023
House of Import is California's most dishonest sales and financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from thre financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from three (3)different BMW dealerships: BMWZ4 (two for my twin's children seniors in HS), BMW X5 BMW 320i Very honest, very professional, no cheap tricks, etc. MBZ: 2 cars purchased from two(2) different MBZ dealerships: MBZ SLK convertible. MBZ 550S Coupe. Very honest, very professional, no cheap tricks, etc. Again, House of Imports is California's most dishonest sales and financial department. More
by oliverhnz
Employees Worked With
Daisy this visit. Previous visit experience was terrible. They kept the car for 29 days and eventually returned the car to me with a major operational defect at the center console , not repaired!
October 13, 2023
On October 2, 2023, Sam Hwang’s team members Josephine Hwang and Linlin got the exact car I wanted from another dealership. The car I wanted was a Mercedes-Benz GLC300 4Matic Coupe. Everyone at House of I Hwang and Linlin got the exact car I wanted from another dealership. The car I wanted was a Mercedes-Benz GLC300 4Matic Coupe. Everyone at House of Imports was very kind to me. Handling all the paper work went smoothly. Me and my family have been leasing our Mercedes-Benz cars from Sam Hwang for over a quarter of a century. Thank you Josephine Hwang and Linlin for your professionalism! More
by Andrew (Andy) Ma
Employees Worked With
Josephine Hwang and Linlin
October 11, 2023
I went there to have my car diagnoses, but turned out my extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks More
by Ken
Employees Worked With
Christopher
October 09, 2023
Love House of import dealership so much. We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and profe We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and professional. More
by Tram D
Employees Worked With
Andrew
