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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
838 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 838 reviews

December 05, 2023

Yes, I know the price kind of higher than somewhere else but believe me it worthed. More

by nopporn reamaroon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chow
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Dec 08, 2023 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

Great Service at HOI Mercedes. Service team excellent all around and provided great experience. In and out in leas than 10 min. Fast and efficient! More

by medistudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Allison Enciso
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Dec 08, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Perfect service with very nice attitude. Their service is also very efficient. Even though it is same day service, they still provide me a courtesy vehicle. Would come back again More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Dec 07, 2023 -

House of Imports responded

Hi Jerry, we are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Great service from the House of Imports. Delivered my new car right to my door. Also gave top notch coaching on how to use new electronics. More

by Hb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul is terrific to work with
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Dec 05, 2023 -

House of Imports responded

Hi, we're glad you had such a wonderful experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

The sale HoSung Bang is very nice and professional. I went dealer after work until 9:30pm done. I’m happy with everything. More

by Stella Ni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ho Sung Bang
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Dec 04, 2023 -

House of Imports responded

Hi Stella, we're happy you found our staff to be so supportive during your experience here at House of Imports. Feel free to stop by if you ever need any more help.

November 30, 2023

House of imports is one of the best dealerships out! From buying my car to service the team is awesome! More

by taylortamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis my service advisor!
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Dec 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

Service advisor, Sabrina helped me well and finish work done earlier. No waiting during drop off my car and provided loaner car as promised. More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 04, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

November 29, 2023

Purchased a GLA 250 11 days ago. Initially the sales rep, Christian Felix, was great. When it was time to leave he informed me that he would mail my second key (he couldn't find it a More

by Candice.Tutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Felix, Boomer
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Dec 01, 2023 -

House of Imports responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 29, 2023

The dealership is very clean. It's very nice to have free coffee available. I really appreciate the car wash. More

by svonsalzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabina Vonsalzen
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Dec 01, 2023 -

House of Imports responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Excellent! !! Very kind and thoughtful. I appreciate dealer who was so faster than I expect. More

by Hyeryun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris sharma
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Nov 30, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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