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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
854 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 854 reviews

January 19, 2024

Always great service. All the advisors are really friendly and accommodating. My car is always at its best every time I visited! More

by th.mai005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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January 15, 2024

hi I got new Merceds eqe350 pinnacle from Anaheim house of import Mercedes and after I went home I saw they didn't put trunk carpet and I called them, they told me they will ship it to me but after 10 more More

by leo_tepop
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Merceds benze
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Jan 19, 2024 -

House of Imports responded

Hello, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

Jan 22, 2024 -

leo_tepop responded

I called general manager too at that time but he didn’t helped me too

January 13, 2024

Very helpful and responsive and accomodating super friendly and willing to answer any question we had . More

by lga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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Jan 16, 2024 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2024

It is so clean and and spacious. Salesperson is so kind and suggested a very good price More

by jw600523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosung(Abraham) Kim
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Jan 14, 2024 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

House of Imports has been consistently providing first-rate service since I leased my first car. Now I'm driving the 3rd Benz from them. More

by guoahead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Huang
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Dec 22, 2023 -

House of Imports responded

HI, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 20, 2023

very happy with the service they provided me with my new used vehicle. thank you More

by tapasstr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
james ononui
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Dec 23, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Melissa was amazing. She made it so easy for my first time getting my car serviced. Very professional and great personality. More

by Ariel Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Dec 15, 2023 -

House of Imports responded

Hi Ariel, we're happy you found our staff to be so supportive during your experience here at House of Imports. Feel free to stop by if you ever need any more help.

December 12, 2023

Very friendly dealership. From sales to service they have 5 star service. We have purchased 4 cars over the last year from them. More

by gupsiusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
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Dec 14, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

I have 3 Mercedes, I will always bring my cars to The House for my service needs. The staff are knowledgeable, professional and courteous. Ryan Anderson runs a great team! More

by Thuyannvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
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Dec 14, 2023 -

House of Imports responded

Hi Thuyannvo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

It is always easy and great customers service when I need any service on my card. The people are all great to work with. More

by karen.reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina and Ryan in the Service dept are Awesome.
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Dec 14, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

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