Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
884 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Contact Dealership
View Awards

6862 Auto Center Drive

Buena Park, CA

90261

Directions

By Type

Showing 884 reviews

September 28, 2025

Excellent service at House of Imports. Chris was professional, efficient, and made sure my car was serviced quickly - with a complimentary wash included. Comfortable lounge with free coffe More

by pc888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
September 25, 2025

Excellent service, the sales associate Danny Nguyen was very helpful, he has an excellent product knowledge and great customer service skills, I had a very positive shopping experience More

by ferochber61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Report | Print
Sep 27, 2025 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 25, 2025

Excellent service the sales advisor Chris Licano was very helpful and great communication. Thank you for all your help. More

by Mjmontano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Licano
Report | Print
Sep 28, 2025 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2025

My family is been going to Buena Park Mercedes HOI for almost 10 years. This is the best place to bring your MB car for any car maintenance service. The employees here are fantastic individuals from the p More

by winlove.solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
September 15, 2025

Very professional and helpful in finding the best car and also giving discount without having to bargain More

by peder1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang
Report | Print
Sep 16, 2025 -

House of Imports responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 11, 2025

We had a wonderful experience when we purchased our car. No hassle. And did not spend too much time with the transaction. More

by CNarshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Sep 12, 2025 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 04, 2025

Christopher provided excellent customer service. The maintenance was timely and I was kept up to date on the process. At the conclusion my vehicle was washed and waiting for me when I arrived. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Sep 04, 2025 -

House of Imports responded

Thanks so much for the warm recommendation of the team here at House of Imports. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2025

Very professional, knowledgeable and they listen to what you want and act to make it happen More

by Mtscot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiu,. Dietrich, finance
Report | Print
Sep 06, 2025 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 23, 2025

Brian and Christopher did an excellent job taking in my car to diagnose the problem. The shop quickly repaired it while I had a loaner vehicle and it couldn’t have went any smoother. Thank you!! More

by John.Rifilato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Brian.
Report | Print
Aug 25, 2025 -

House of Imports responded

Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 20, 2025

Helpful and honest personnel. Will continue to use House of Imports for future purchases. Satisfied with experience. More

by portiaklein2000
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Report | Print
Aug 21, 2025 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

1
2
...
89