Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
855 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
Contact Dealership
View Awards

6862 Auto Center Drive

Buena Park, CA

90261

Directions

By Type

Showing 855 reviews

May 26, 2025

Recently leased a car from this dealership and I had a best experience, very smooth and easy and of course best deal More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Padilla
Report | Print
May 28, 2025 -

House of Imports responded

Hi David, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 23, 2025

Yes I’ll recommend, but since they can’t figure out my car. They can figure out why it’s dose not turn on on the cold weather, I have second thought about having repairs done at the dealer. More

by malvarado59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Pacheco
Report | Print
May 26, 2025 -

House of Imports responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 22, 2025

Thank you for helping me with my car problems. You have been as patient as I have regarding my problematic car. I especially thank Miguel my service advisor for always willing to listen to me. More

by sandra.bautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
May 24, 2025 -

House of Imports responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2025

Sales Manager Paul Javon is very friendly, helpful, and professional. He answered all questions promptly. More

by tm_kao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Javol
Report | Print
May 18, 2025 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests, and we look forward to your next visit!

May 14, 2025

The team is very nice to work with and the facility is also very nice. More

by elsie.chow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine Hwang
Report | Print
May 18, 2025 -

House of Imports responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2025

Allison our service advisor is the greatest ! ! Give her a raise she deserves it. Love 💕 her. More

by vlb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Report | Print
May 16, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2025

Bought the vehicle here. That have provided all necessary maintenance work with skill, professionalism, great customer service More

by lbslimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag, Ryan
Report | Print
May 05, 2025 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 30, 2025

Friendly service Salesman was very helpful in selecting a vehicle. Would come back again in the future to buy another car. More

by xcitermode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasser Alzubaidi
Report | Print
May 04, 2025 -

House of Imports responded

Hello, we're happy you found our staff to be so helpful during your experience here at House of Imports. Feel free to stop by if you ever need any more help.

April 23, 2025

Service center is no good. Buy your car here but take it elsewhere for service. These people have no integrity and will never try to fix an issue if it there isn't a code assoc More

by j.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison
Report | Print
Apr 25, 2025 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

April 22, 2025

Honest to deal with. Price posted was the price paid. No tacked on unwanted accessories. Definitely will recommend to others (already have). More

by jasonmdoty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarwar Hossain; Jason Williams
Report | Print
Apr 24, 2025 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

1
2
...
86