Horne Mazda
Tempe, AZ
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220 Reviews of Horne Mazda
No pressure he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professiona he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professional and handle discrepancies to our satisfaction. If in the market for another vehicle I wouldn't hesitate to go to the Mazda dealership. More
Disappointed by late changes My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and was able to answer all my questions. I loved his no-pressure approach–not a single call or e-mail unless responding to my questions. Sadly, in the end I faced several stereotypical car sales tactics, so I’m unable to consider my experience anything other than “average”. After agreeing on price over e-mail, I was surprised and disappointed that the numbers changed when I arrived to take possession. Other dealer stereotypes included movement on finance terms (despite having a credit score over 800), heavy pressure on the extended warranty, and getting the "if you come in tonight" line. We ultimately agreed to a deal--and I LOVE the car!--but the strategies used left me feeling that More Mazda is no different from a typical dealership. More
Great first new car purchasing experience I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I h I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I had done my 'homework' in advance. When shopping around at More Mazda, Butch had become my main salesperson. He'd known that I'd done my homework beforehand and dissolved the stereotype I was afraid of... Himself (and later Phil) was upfront and honest with everything. Butch didn't try to talk me into anything I didn't want - he was there to answer all my questions and help me get the exact car that I was looking for. Unfortunately for him, I was an indecisive customer to the end, but he was patient and dealt with my decision making. Of course, throughout the process, I had been looking at other makes/models of cars at other dealerships, and 75% of them DID fall into that pushy and aggravating stereotype -- and it made me feel good that I chose the right people to purchase my car from. On a side note, the 2016 Mazda Grand Touring is a beautiful looking and fantastic-to-drive car, and I'd highly recommend purchasing! More
To the point and not pushy! I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I knew exactly what I wanted and Bobby understood that. He gave me a deal I couldn't resist and ended up buying a car that night. They worked with me through getting the title and all the paper work completed. I'm so happy I stopped in and talked with them. They did try to up sale a lot on the extended warranty, but that was the only time I felt like they were trying to push me into anything. Even then it wasn't that bad. He gave me the info and let me decide. I will recommend these guys to my family when they are ready to buy a new car. More
Didn't know dealers like this still existed. Car dealers that actually care about their customers and provide top notch service. It's not an urban myth, folks, they do still exist. More Mazda i Car dealers that actually care about their customers and provide top notch service. It's not an urban myth, folks, they do still exist. More Mazda is one of them. We walked in the door still angry and upset from the financial shenanigans foisted upon us at a different dealer. Told the folks at More Mazda what we wanted to do, and poof! They did it. No messing around, no financial shell games. They even got creative with financing to help us with what we were trying to achieve. If you're looking for a dealership that will actually take care of you, look no further. They were absolutely amazing and have turned us into lifetime Mazda owners (or really, whatever it is that they are selling!) Many thanks to Jerry and team! More
What a team! Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was fr Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was friendly, knowledgeable and extremely responsive. Teamed with Phil Cash and Jesse Brusca the entire car buying experience was phenomenal. I would highly recommend More Mazda and Bobby Ortega! More
Don't look further this is the dealer you're looking For!! Best dealer experience I have experienced so far, Bobby Ortega one of the salespersons at MORE MAZDA is in my opinion a top notch salesperson friendly Best dealer experience I have experienced so far, Bobby Ortega one of the salespersons at MORE MAZDA is in my opinion a top notch salesperson friendly courteous and ready to answer your questions anytime. From a to Z he explained everything, made us feel very welcome and comfortable, he and his coworkers got the right car even in our situation which is no credit at all because we moved recently from Belgium. We drove home with a Mazda 3 detailed, cleaned and ready to go.. And boy does this car drive what a dream.if you want to buy a Mazda or any other car go to More Mazda. To everyone at the dealer including the sales manager and Bobby Ortega thank you for this wonderful experience !!! More
Buying a Mazda Buying our new Mazda 6 from More Mazda was a great experience. Dennis was awesome and really helped us pick out the right car. He followed up with us Buying our new Mazda 6 from More Mazda was a great experience. Dennis was awesome and really helped us pick out the right car. He followed up with us after test-driving, but not in a bothersome way. Jerry helped us pick out the right accessory package and color. Both Dennis and Jerry were great to work with. We will suggest Dennis, Jerry and More Mazda to our friends. Thanks guys!!! More
Amazing service This dealer is awesome! Other dealers in the area didn't even acknowledge us. More Mazda had great prices and service. Antonio is a great salesman, we This dealer is awesome! Other dealers in the area didn't even acknowledge us. More Mazda had great prices and service. Antonio is a great salesman, we didn't feel pressured or feel like we weren't getting a good deal. I am definitely telling others about this place and will come back in the future. More
In and out I was referred to More Mazda by the Costco Auto Program. These folks are much easier to work with than Autonation Nissan in Chandler and I believe I g I was referred to More Mazda by the Costco Auto Program. These folks are much easier to work with than Autonation Nissan in Chandler and I believe I got a better deal. I was in and out in under 3 hours. Fantastic. I'm very happy with the car. More