Hoover Chrysler Dodge Jeep RAM

Great person to work with answers your questions I hope you find what you’re looking for would recommend using him to anyone overall great experience you find what you’re looking for would recommend using him to anyone overall great experience More

made a appointment to have my truck looked at almost 2 weeks before appointment, took off that day so I could drop it off at 7:30 appointment time and get it back that day. so when they were checking me i weeks before appointment, took off that day so I could drop it off at 7:30 appointment time and get it back that day. so when they were checking me in ,the lady said it would be 72 hrs or so before they could possibly look at it !! why a appointment !! but other people their with no appointment and were going to wait on there's and no problem !! how's that ?? I pay for there time when I go there. are they going to pay my time I took off for this appointment or put me in a vehicle for free for 72 hrs ?? no one tells you this when you make a appointment. why even make one ?? sounds like they over book them selves big time. not happy at all with the scheduling department !! wast of my day and time !! worked a double shift Thursday night so I could be off and there at 7:30. guess my time is nothing !! More

I went to three different dealerships looking at the same exact truck. All three dealerships I felt like were trying to rob me left and right. Then I went to Hoover I met up with Héctor Morales. He showed me exact truck. All three dealerships I felt like were trying to rob me left and right. Then I went to Hoover I met up with Héctor Morales. He showed me the exact truck that I was looking at I purchased it through their special financing department and left there feeling like a champion! Hector Was extremely knowledgeable with the product that I was purchasing. It was the best truck buying experience ever! I highly recommend if you’re in the market going to Hoover, ask for Hector. More

1 star rating is for every person at this dealership except Corey. I have purchased many vehicles and honestly, if I could back the car I traded in, I would. We purchased a Jeep Grand Cherokee. We put except Corey. I have purchased many vehicles and honestly, if I could back the car I traded in, I would. We purchased a Jeep Grand Cherokee. We put money down. It was advertised and sold to us as a 4X4. It was not a 4X4. The previous owner put a 4X4 emblem on it. On top of that, the advertisement also said it came with a year of Sirius XM, yet they said it was a misprint and wouldn’t honor it. I even showed them the advertisement as proof and they said it should have never been printed on there. Kind of like the advertisement and salesman stating we were getting a 4x4. Secondly, on our way home from the dealership, the check engine light came on. We contacted them immediately and never heard back from the salesman. Not one word! My husband was able to get in contact with Corey, apparently the only person able to speak to and give updates to customers. We were told the code it was giving us allowed us to drive it until they could get it in, over a week later. My husband drove it there for an appointment and they said they couldn’t get to it that day. They said they would put it to the front of the line since he had an appointment. Two hours later the car had not moved. He asked for a loaner. One person said no loaner, the other said yes we could get one that was nicer than ours. The loaner we were given had a hatch that didn’t work, a radio that worked VERY intermittently, a burning smell, an emergency brake that was so loose it would just go down, and squealing brakes. We didn’t get our car back for a week and it turns out the oil pump had gone bad. In addition to the check engine light, the brakes were shuddering. They said they did something to the rotors to fix that. We got the car home and the brakes started squealing. The car allegedly went though their thorough 17 point inspection. At this point, it had allegedly gone through the inspection twice since we purchased it yet the brake pads are completely gone. How did this pass an inspection twice? My husband is changing the brakes as I type this. We would rather pay for and do service on the car rather than take it back. I can’t imagine how long brakes might take. We have been able to drive the car for two weeks total. We have reached out over and over- to parts, service, financing, the actual salesman to sell the car by email, cell, text, and business phone. The only, and I mean only person to communicate is a salesman (Corey) who didn’t even sell us the car. I am disgusted with their business and how a car that was sold to us as safe could have allowed something bad to happen to my family or done damage to the car even further. 10 out of 10 I would NOT recommend this dealership. More

I recently purchased a vehicle from Hoover Jeep. The sales agent who assisted me was a KJ Roberts. I cannot say enough about him, he is a man of honor and integrity. He did everything he could to assist sales agent who assisted me was a KJ Roberts. I cannot say enough about him, he is a man of honor and integrity. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. He also made follow-up emails to assure complete satisfaction. If you are looking to buy a vehicle in the near future, pay a visit to Hoover Jeep and asked for KJ Roberts, you will be glad you did. More

Randy and Hunter were great! Wonderful experience and price as well! The guys were very polite and I was never made to fell like I was being pushed into a purchase! price as well! The guys were very polite and I was never made to fell like I was being pushed into a purchase! More

I went up to the dealership to look at a car posted online and I had emailed a few of the “sales” people. Drove up to see it on the lot and then the fun began…. The salesman asked me how I was going t online and I had emailed a few of the “sales” people. Drove up to see it on the lot and then the fun began…. The salesman asked me how I was going to pay for it and I told him it was prearranged from My bank (one of thier vendors). Then I was informed I had to fill out a credit application to even start it,, not test drive it. I couldn’t even look at the inside or see the instruments. Due to an app that people use to steal cars. I even asked him if I could leave my phone on his desk to alleviate the problem. Unbelievable that I couldn’t even check it out the car. I have never felt like a criminal more then today the way it went down Thanks for the adventure More

I've had my eyes on the Grand Cherokee L for 6 months, and thanks to Steve Greene...there's one in my driveway. Steve is very professional and very dependable. It was a pleasure doing business with him. and thanks to Steve Greene...there's one in my driveway. Steve is very professional and very dependable. It was a pleasure doing business with him. More

Had a great experience with the sales team. Needed a truck to pull my travel trailer and the sales manager Paul Smith was on the spot with the truck we needed. Worked with a new salesman named Randy and truck to pull my travel trailer and the sales manager Paul Smith was on the spot with the truck we needed. Worked with a new salesman named Randy and both he and Paul went above and beyond to get us in the truck we needed. Would buy from them again and would recommend Hoover to anyone interested in purchasing a new vehicle. More