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Hooks Lincoln
Fort Worth, TX
140 Reviews
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140 Reviews of Hooks Lincoln
May 10, 2018
Great Service New or used, same great attitudes. I met Bob Dean and explained that I was looking for a used SUV, Bob took us through the used inventory and we sett New or used, same great attitudes. I met Bob Dean and explained that I was looking for a used SUV, Bob took us through the used inventory and we settled on the MKX. After the test drive I liked the Ride and ease of handling so much I changed my mind and purchased a new 2018 MKX SUV. Everyone from sales, finance to service are extremely friendly. I’ll be a long time customer of Hooks Lincoln More
by LED
Employees Worked With
Amanda Leatherwood, Curtis Priddy, Bob Dean
May 08, 2018
Honest and friendly dealership! Hooks Lincoln is a wonderfully friendly dealership that puts the customer first. They were straight forward with what our options were and what all th Hooks Lincoln is a wonderfully friendly dealership that puts the customer first. They were straight forward with what our options were and what all they could do for us. It made it easy to make a decision and we absolutely love our new Navigator! More
by Helton2015
Employees Worked With
Amanda Leatherwood, Troy Hutchison
April 30, 2018
Sincere and Very helpful Mark was very patient and helpful in our search for our new car. He explained everything about the car that we chose. Even though we got there late a Mark was very patient and helpful in our search for our new car. He explained everything about the car that we chose. Even though we got there late and went into closing time! He never rushed us nor did he seem to be in a hurry.. Very professional and personable! More
by Lewis,Cindy76450
Employees Worked With
Amanda Leatherwood, Mark Grabowski
April 16, 2018
So thankful! Thank you so much to Hook's Lincoln for their assistance purchasing my 2014 Malibu. Prompt quality service in a friendly atmosphere. They make you fee Thank you so much to Hook's Lincoln for their assistance purchasing my 2014 Malibu. Prompt quality service in a friendly atmosphere. They make you feel like family. THANK YOU BOB DEAN for all your help!!! More
by Tricia
Employees Worked With
Shawn Muth, Amanda Leatherwood, Bob Dean
April 15, 2018
True and selfless customer service Amazing customer service experience. They work as a team to do whatever it takes. Highly recommend. Very professional and competent staff that goes a Amazing customer service experience. They work as a team to do whatever it takes. Highly recommend. Very professional and competent staff that goes above and beyond to meet the needs of the customer. More
by fraziertown
Employees Worked With
Kip Hooks, Shawn Muth, Amanda Leatherwood, Mark Grabowski, Jeff Payne
April 05, 2018
Fantastic service Bob and the team at Hooks did a great job finding me exactly what I hoped for and made a difficult, and sometimes frustrating, process very simple. I Bob and the team at Hooks did a great job finding me exactly what I hoped for and made a difficult, and sometimes frustrating, process very simple. I couldn’t have asked for a better experience. More
by Fishflipmeg
Employees Worked With
Kip Hooks, Amanda Leatherwood, Curtis Priddy, Bob Dean
March 31, 2018
our Lincoln experience Our visit to Hooks Lincoln was amazing, the sales staff were professional in every way. Our salesperson Joey Pierce was top notch. He was able to hand Our visit to Hooks Lincoln was amazing, the sales staff were professional in every way. Our salesperson Joey Pierce was top notch. He was able to handle our every need. I highly suggest Hooks Lincoln, and Joey Pierce for all your Lincoln needs. So pleased. More
by Edlinpierce
Employees Worked With
Kip Hooks, Joey Pierce, Amanda Leatherwood
March 30, 2018
It was awesome! We love our car and everyone at the dealership worked to make this a pleasant experience. We even met the service team! I am bragging to my friends We love our car and everyone at the dealership worked to make this a pleasant experience. We even met the service team! I am bragging to my friends about my car. More
by Nancy51
Employees Worked With
Bob Dean
March 30, 2018
Great buying experience Bob Dean and his team made buying my new 2018 lincoln navigator a seamless experience. His team was organized and very knowledgeable. I would use th Bob Dean and his team made buying my new 2018 lincoln navigator a seamless experience. His team was organized and very knowledgeable. I would use this dealership again without a doubt. More
by mldragon
Employees Worked With
Amanda Leatherwood, Curtis Priddy, Bob Dean
March 30, 2018
Horrible I saw a 2015 Lincoln Navigator advertised at their dealership from Autotrader.com. I called to set up an appointment and Joey Pierce answered. He sa I saw a 2015 Lincoln Navigator advertised at their dealership from Autotrader.com. I called to set up an appointment and Joey Pierce answered. He said the car was still available and told me to bring my drivers license and PROOF OF INSURANCE when arriving. I did not like the fact that I had to provide a LINCOLN dealership with two forms of ID like I was going to a BUY HERE PAY HERE car lot. Anyhoo, I went ahead and showed up after Joey told me that providing proof of insurance was company policy. When I and looked at the car, I did not like how it was presented. In other words it was very dirty. It made a grunting noise every time I accelerated, and there was a strong burning smell coming from the engine. Each time I asked Joey about the issues, and there were plenty, he answered as if whatever he was looking at on his smartphone was more important. So by this time I was sure I was NOT going to buy this car. However, I was getting my 2012 Navigator appraised at the same time I was test driving the '15, so I continued to go through the process just to see how much they claimed my car was worth. Let's just say they offered me almost 5 thousand dollars less that what David McDavid offered me. So it was a VERY unpleasant experience from cradle to grave, and I don't see myself going back there again. More
by Black 2012 Lincoln Navigator
Employees Worked With
The Sales Manager and the Receptionist, Joey Pierce
