Honolulu GMC Cadillac - Service Center

Great service. Car was ready to pick up when I was told. Thank you very much! Car was ready to pick up when I was told. Thank you very much! More

Every time I bring my truck in for service safety check top off fluids or fix something on the Gmc employees are great they take care of me every time I need a ride they’re there to give me a ride I apprec top off fluids or fix something on the Gmc employees are great they take care of me every time I need a ride they’re there to give me a ride I appreciate the service More

I had a great experience from the service department. I appreciated the friendly staff that helped me with my vehicle. I appreciated the friendly staff that helped me with my vehicle. More

Not quite sure why I had the experience that I did. Firstly it took almost 2 months to get the appt. Secondly when making the appointment I was not told that they would need the vehicle all day. Thirdl Firstly it took almost 2 months to get the appt. Secondly when making the appointment I was not told that they would need the vehicle all day. Thirdly no car at the end of the day, no call to explain why. I had to call the next day to inquire as to what happened. CAR NOT CLEANED when returned to me! Don’t know if they are short of personnel, have inexperienced staff managing intake of vehicles or what but it left a bad taste in my mouth. More

I was quoted a price for the service (oil change and tire rotation) but then charged significantly more. No explanation as to why. I also believe as a regular service, the vehicle should be washed. I rotation) but then charged significantly more. No explanation as to why. I also believe as a regular service, the vehicle should be washed. I always had that service when I owned a Nissan. More

Super friendly and fast service! Probably one of the best dealerships services I’ve experienced Probably one of the best dealerships services I’ve experienced More

People are understaffed. Irene is presently the glue. Please give her help. I do not want to lose her. Others recently released do not hold a candle to Irene. Virg is also fa Irene is presently the glue. Please give her help. I do not want to lose her. Others recently released do not hold a candle to Irene. Virg is also fabulous. Always flexible to pick me up from my job etc. I have purchased 2 cars from the dealership and know the difference. Put Irene in charge and give her help please. More

the work on the vehicle was good. it's 4 stars only because I was not notified that my vehicle failed the safety check inspection, nor was I contacted to rectify the failed items. it's 4 stars only because I was not notified that my vehicle failed the safety check inspection, nor was I contacted to rectify the failed items. More

Service was fast at check in. Was informed of status and job was completed within promised time. Price was expensive for repairs. Was informed of status and job was completed within promised time. Price was expensive for repairs. More

The employees at the dealership were very kind and respectful when discussing details about the vehicle. respectful when discussing details about the vehicle. More