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728 Reviews of Honolulu GMC Cadillac - Service Center
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October 26, 2022
mistake on vendor part, customer loss, no offer to compensate. Not good for customers morale compensate. Not good for customers morale More
by ROZANDJIM
Verified Customer
October 19, 2022
Good work, clean facility and best free coffee station ever!. Took a lil while for the paper work, but the service reps were very pleasant. ever!. Took a lil while for the paper work, but the service reps were very pleasant. More
by ISLAND_E
Employees Worked With
Irene Nicholson, Ashley Iwasaki
October 19, 2022
Service Dept not adequately staffed. One service agent, few technicians. No one returns my calls. My next available service date is 12 weeks out. One service agent, few technicians. No one returns my calls. My next available service date is 12 weeks out. More
by ETHOMPSON65
Employees Worked With
Irene Nicholson
October 18, 2022
Great service! No other dealer could identify electrical problem. Honolulu GMC found the problem and fixed it! No other dealer could identify electrical problem. Honolulu GMC found the problem and fixed it! More
by IVSWAN
October 14, 2022
The dealership does their very best to take care of its customers and their vehicles. I brought my truck in for service. I worked with Alaina Davis in service. She was very helpful and courteous. I also sp customers and their vehicles. I brought my truck in for service. I worked with Alaina Davis in service. She was very helpful and courteous. I also spoke and worked with Ashley in service. She also was helpful, courteous and very knowledgeable. During a road test I was able to meet and speak the technician foreman whom worked on my truck. His name is Justin. He is very intelligent and is an excellent technician! I feel confident in his knowledge and ability to get my vehicle operating exactly how it should. So I say Thank you to Alaina, Justin and Ashley! More
by JGCUSTOMS7
Employees Worked With
Alaina Davis, Justin ( lead mechanic ), Irene Nicholson, Ashley Iwasaki
October 13, 2022
Driving and using my car for (5) years now, up kept my yearly car maintenance service. Your service department been very helpful . yearly car maintenance service. Your service department been very helpful . More
by ROWLAND_S
Employees Worked With
Other Employees :
Alaina Davis (Service Department), Sean Hamic
October 11, 2022
went in for safey check and change oil. They wanted to change rt front lamp which was not available and on order. They PROMISED to have it done Oct 21 at 1:30 P< so I cou;ld complete my saf They wanted to change rt front lamp which was not available and on order. They PROMISED to have it done Oct 21 at 1:30 P< so I cou;ld complete my safety check. I hope they ha ve everything ready by then wo I could have the safety check complete - due to expire this month for 2022 and have the 2023 done at that visit. Thank you and Aloha! I have been a customer having had the Regal, Riviera, Century prior to this Verrano. More
by REUBENGUERRERO
Employees Worked With
Ashley Iwasaki
October 09, 2022
I bought my car from this dealership because they are everything that I expect from Cadillac and I will continue buying cars from them for that very same reason To put it bluntly they are the best on th everything that I expect from Cadillac and I will continue buying cars from them for that very same reason To put it bluntly they are the best on the island and probably the best in the state of Hawaii! More
by Mr.
