Honolulu GMC Cadillac - Service Center

Freindly employees coffee, tea and other drinks in the wait areafast service seems like a well run establishment wait areafast service seems like a well run establishment More

Sasha S. Was amazing. I was very impressed with the service. She picked us up at the airport and made sure she went over everything. She was very approachable Was amazing. I was very impressed with the service. She picked us up at the airport and made sure she went over everything. She was very approachable with any questions or concerns. I would definitely recommend Honolulu GMC to my friends and family. More

Liana in the Service Department provided quick, professional service with no issues, No negative perception from any of my visits. Thank you. professional service with no issues, No negative perception from any of my visits. Thank you. More

Always friendly staff. Liana is great! She expedited the process since she knew I was just there for an oil change a few weeks prior. Liana is great! She expedited the process since she knew I was just there for an oil change a few weeks prior. More

The staff were polite and efficient. The office was clean and well lit. The parking was easy. The office was clean and well lit. The parking was easy. More

They were able to fix/address my Buick engine issues but I have to wait almost 1 month to pick up and now in running good condition again. Thank you for fixing my Buick. I have to wait almost 1 month to pick up and now in running good condition again. Thank you for fixing my Buick. More

Liana got my Truck in and out quickly and had awesome customer service. People like her is why i stay loyal and only own Cadillacs and GMCs thanks for the awesome service customer service. People like her is why i stay loyal and only own Cadillacs and GMCs thanks for the awesome service More

Great experience. My husband and I went In looking for a used car. Our salesman Andi helped us and treated us with care and patience. We told him we wanted to return 2 My husband and I went In looking for a used car. Our salesman Andi helped us and treated us with care and patience. We told him we wanted to return 2 days later due to wanting to bring in our trade-in and he did not rush us and understood our plan. We met with him first thing in the morning 2 days later and purchased the car. More

Ms. Sasha Serene provided excellent customary service going above and beyond. We test drove multiple cars and she had a positive attitude throughout, even though it was past closing time by the time we w going above and beyond. We test drove multiple cars and she had a positive attitude throughout, even though it was past closing time by the time we were finished. After our purchases she set up our phones for use with the vehicles. We found the entire experience enjoyable and will definitely use Ms. Sasha Serene in the future if we need a new car and highly recommend her for anyone looking to buy now. 5/5 stars! More

Very bad experience and waste of precious time. While trying to make an appointment for service , AI answers instead of a real person. Described to automated system the repairs needed. On the day While trying to make an appointment for service , AI answers instead of a real person. Described to automated system the repairs needed. On the day of tge appointment ( 2 weeks later ) showed up at the dealership and described the parts and services needed. The vehicle is accepted and promised the repairs to be completed in 4 hours. Upon not hearing nothing for 8 hours , contacted the service manager. The service manager advised that they didn't have the necessary parts . Therefore I should pick up my vehicle un repaired. Totally unacceptable from a Cadillac dealership. And the worst , .most depressing lounge in the whole country . Shame on not using a real person, so that the parts ate available when a customer shows up and shame on the shabbiest lounge in the nation. Never going back . More