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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
727 Reviews

727 Reviews of Honolulu GMC Cadillac - Service Center

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January 03, 2024

A lot better than the last time. Micah communicated well and took care of everything without any issues. More

by KLANESKI21
Recommend Dealer
Yes
Employees Worked With
Micah
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Dante Jovenal, and the entire team at Honolulu GMC could not have been more professional and I would recommend them to anyone that is looking for a new or used car, no matter which island they are on! More

by MIKEHARVEY0
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dante here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 31, 2023

Matt was awesome! Understood our needs and had a few vehicles pulled for us to look at prior to our arrival. I will recommend Matt to everyone and will be back again. More

by DOMINICRYANESCAMILLA
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Dominic, Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 31, 2023

Micah was wonderful He took great care of of my cars and he has wonderful customer service thank you so much GMC Cadillac I'm a happy customer as usual you've always taken care of my car needs More

by 4UMOMMZ
Recommend Dealer
Yes
Employees Worked With
Yes
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. Micah and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2023

My appointment was at 8am. After an hour and a half of waiting. I asked on the status and was told it would be another hour before they start on my car. More

by NBNEAL
Recommend Dealer
No
Jan 04, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2023

Easy to work with, very responsive, extremely friendly and helpful. I would recommend him to a friend who is interested in purchasing a new vehicle. More

by RSARIBAY
Recommend Dealer
Yes
Employees Worked With
Andrew Morey
Jan 01, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2023

Courteous, welcoming, helpful. She was patient as well. She was a very nice person and was able to make everything happen quite efficiently. More

by MFINNIE12
Recommend Dealer
Yes
Employees Worked With
Sasha
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC. Sasha and our team appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2023

I already replied to your earlier message. All is well. Once again, All is well More

by AKANAE002
Recommend Dealer
Yes
Employees Worked With
Micah
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Micah and our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 27, 2023

They treated me like I was an idiot. Luis was the middle man so I don't necessarily blame him but the excuse they gave me for breaking my air conditioning was ridiculous, rude, and disre More

by Lehualani07
Recommend Dealer
No
Employees Worked With
Luis
Dec 30, 2023 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 27, 2023

She did a very great job on being patient. as well as being willing to work with my finances. And gave me the best deal. I can get on my car as a trade in More

by BRYAN88256
Recommend Dealer
Yes
Employees Worked With
Sasha Serene
Dec 27, 2023 -

Honolulu GMC Cadillac responded

Bryan, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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