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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
727 Reviews
Call Service Center (808) 836-7007

727 Reviews of Honolulu GMC Cadillac - Service Center

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January 10, 2024

Incredible! Best buying experience I've ever had. Kathryn and the entire team at Honolulu GMC went above and beyond to make my purchase seamless! More

by LINDSAY10
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Jan 10, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you, Lindsay. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 08, 2024

We bought our 2015 GMC Terrain to replace the water pump. The part itself was $450, but the labor was $1,100. The labor seemed very expensive. We're not sure if we're going to come back for future repairs. More

by Selinaapau
Recommend Dealer
Yes
Employees Worked With
Micah
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Jan 08, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 06, 2024

Quick service on replacement of air filter and oil change Easy and dependable. No fuss. More

by ASTRODEG
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 06, 2024

Very good service and friendly, shuttle ladies is great also. The best of all dealership I ever seen. Compare with BMW dealership way more than better. More

by sunny707
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 06, 2024

It was pleasant The wait was a bit long but the service was great. I wanted to pay with my GMC points but the system was down More

by JMVERANO
Recommend Dealer
Yes
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Jan 07, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 06, 2024

The service department is great. Ever since the new Manager Eric Cheigh took over, I find consistency and excellent service! More

by zmedina0225
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 07, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 05, 2024

Nick was very attentive and patient with me during the transaction. I appreciate him for taking the time with me until I made my decision. I highly recommend him to everyone! More

by MICAHOAHU
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
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Jan 05, 2024 -

Honolulu GMC Cadillac responded

Thank you so much, Micah, for your kind words for Nick and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Great professional service I really appreciate the quality and expert experience that made easy installation of part. More

by FRANSIGGY
Recommend Dealer
Yes
Employees Worked With
5
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Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

The past has been poor. I don't think I have had faith that I could rely on your service department. Lack of follow up and poor work when I bring it in. But this time it was More

by nalani0
Recommend Dealer
Yes
Employees Worked With
Micah waiamau
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Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Akira was courteous He was friendly He was knowledgeable He was attentive and listened He offered excellent service More

by Tee
Recommend Dealer
Yes
Employees Worked With
Akira wood
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Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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