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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
727 Reviews
Call Service Center (808) 836-7007

727 Reviews of Honolulu GMC Cadillac - Service Center

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February 17, 2024

Knowledgeable and very friendly This was my first visit to your service center, I will be back! More

by Ldciii
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 18, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your service expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 16, 2024

Very good customer service I would recommend to others even though the service was pretty pricey More

by WDBURGESS0
Recommend Dealer
Yes
Employees Worked With
Lianna
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Feb 16, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 15, 2024

Micah kept me informed on the status of my car while there. He helped identify an additional items I needed to replace. He kept up with me in coordination for a future date to fix those issues when part More

by Only2chances
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 15, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 14, 2024

Very professional and great customer service He made it a point to make sure my car would be safe on the road More

by NBNEAL
Recommend Dealer
Yes
Employees Worked With
Diena Chou
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Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 14, 2024

Very easy and to the point to hassle and Andrew was very helpful. Fast and easy More

by MORENOJOSE
Recommend Dealer
Yes
Employees Worked With
Andrew Morey
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Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Honolulu Buick GMC, Jose, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 13, 2024

Good coffee. Friendly staff. I love my car and want the best for it. Thanks GMC Honolulu More

by Martin Moore
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Martin and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 11, 2024

I arrived an hour early and Luis made it possible for the work to be done early. Thank you so much for your consideration. Also, he stayed on top of the progress of the work, kept me informed and out the doo More

by Carolgrisham
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 11, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Carol, and we're happy to hear that Luis met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 11, 2024

He listened to my urgent concerns and then helped me solve my problem with my car. I am very grateful. Thank you very much. More

by STAMAPUA
Recommend Dealer
Yes
Employees Worked With
Micah
Report | Print
Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 10, 2024

I was good. It was good. Communication was consistent; Liana provided a contact number for any question and was informed right away once the vehicle was done. Pe More

by Alodbulod45
Recommend Dealer
Yes
Employees Worked With
Liana
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Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 10, 2024

My service was unexpected and unscheduled. Liana was knowledgeable, infomative, very helpful, and concerned with my car's issues. She kept me informed on the progress and explained everything. More

by rrrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana in service depth. 5 stars!
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Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liana met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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