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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
688 Reviews

688 Reviews of Honolulu GMC Cadillac - Service Center

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February 10, 2024

My service was unexpected and unscheduled. Liana was knowledgeable, infomative, very helpful, and concerned with my car's issues. She kept me informed on the progress and explained everything. More

by rrrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana in service depth. 5 stars!
Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liana met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 07, 2024

Outstanding customer service. Clean and relaxing waiting area. Service completed in timely manner, unfortunately new issue has risen... More

by JOEY_SCHNEIDER
Recommend Dealer
Yes
Employees Worked With
Louis
Feb 08, 2024 -

Honolulu GMC Cadillac responded

Joey, Thanks for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 05, 2024

Fast service and reliable Delivered services as promised. Complimentary car wash is very appreciated Communication this time was much timely and efficient More

by ANTONIO18
Recommend Dealer
Yes
Employees Worked With
Micah
Feb 05, 2024 -

Honolulu GMC Cadillac responded

Antonio, We are very happy to hear Micah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2024

If it weren't for Kathryn, we wouldn't have bought our truck! She was so friendly and awesome. Her smile I contagious ?? More

by JESSME808
Recommend Dealer
Yes
Employees Worked With
Kathryn
Feb 05, 2024 -

Honolulu GMC Cadillac responded

Jess, Thank you for your very kind review. Kathryn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2024

Honest, pleasant, attentive , considerate Good vibe , the feeling is mellow, not the usual shark saleman trying to rip people off , they have a good approach More

by HECTOR_CARVAJAL
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
Feb 05, 2024 -

Honolulu GMC Cadillac responded

Hector, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 03, 2024

Awesome they really took care of me and my ride. Even adjusted something on site for me More

by brittonlondon
Recommend Dealer
Yes
Employees Worked With
The service department
Feb 05, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 02, 2024

They communicated well, and the work was fast and well done. Great experience and fast More

by TRAVIS70
Recommend Dealer
Yes
Feb 02, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 01, 2024

Excellent customer service ? ??? Time management was in a timely matter. Communication was on point, and the positive attitude that made the experience that great. More

by Ckvak27
Recommend Dealer
Yes
Employees Worked With
Micah and Liana
Feb 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 28, 2024

MUCH IMPROVED online reservation system & easy-to-followtracking service progress. Received nice text & voice follow-up from the service agent. (Sorry, but I forget his name.) More

by CaddyShack
Recommend Dealer
Yes
Jan 29, 2024 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2024

They are nice and loyal Just purchased my first vehicle from Sasha. She listened to what I was looking for and helped me showed me a van I would recommend her to people I know. I will be a return customer, More

by PANADDA.KAUAI
Recommend Dealer
Yes
Employees Worked With
Sasha
Jan 27, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear that Sasha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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