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Honolulu GMC Cadillac - Service Center

Name: Honolulu GMC Cadillac - Service Center
Address: 2945 N Nimitz Hwy, Honolulu, HI, 96819, US
Telephone: (808) 797-3642
Rating: 4.2

2945 N Nimitz Hwy, Honolulu, Hawaii 96819 Directions

Service: (808) 797-3642

Parts: (808) 726-2266

Honolulu, HI

4.2

688 Reviews

Call Service Center (808) 836-7007

4.2

688 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

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Service Communication

688 Reviews of Honolulu GMC Cadillac - Service Center

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February 17, 2024

SERVICE VISIT

They have never returned calls that I left on the answering machine. So, very disgusted with that part. answering machine. So, very disgusted with that part. More

by bergquistnan

Verified Customer

Recommend Dealer

Yes

Employees Worked With

LeeAnn & Andrew

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Feb 18, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that LeeAnn and Andrew met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 17, 2024

SERVICE VISIT

Knowledgeable and very friendly This was my first visit to your service center, I will be back! to your service center, I will be back! More

by Ldciii

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Luis

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Feb 18, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your service expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 16, 2024

SERVICE VISIT

Very good customer service I would recommend to others even though the service was pretty pricey even though the service was pretty pricey More

by WDBURGESS0

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Lianna

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Feb 16, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 15, 2024

SERVICE VISIT

Micah kept me informed on the status of my car while there. He helped identify an additional items I needed to replace. He kept up with me in coordination for a future date to fix those issues when part there. He helped identify an additional items I needed to replace. He kept up with me in coordination for a future date to fix those issues when parts were delayed. He helped make my experience with a dealership MUCH better than I've had in the past. Much appreciated for his kindness, assistance, and attentiveness. More

by Only2chances

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Micah

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Feb 15, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 14, 2024

SERVICE VISIT

Very professional and great customer service He made it a point to make sure my car would be safe on the road point to make sure my car would be safe on the road More

by NBNEAL

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Diena Chou

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Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 14, 2024

SERVICE VISIT

Very easy and to the point to hassle and Andrew was very helpful. Fast and easy helpful. Fast and easy More

by MORENOJOSE

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Andrew Morey

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Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Honolulu Buick GMC, Jose, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 13, 2024

SERVICE VISIT

Good coffee. Friendly staff. I love my car and want the best for it. Thanks GMC Honolulu Friendly staff. I love my car and want the best for it. Thanks GMC Honolulu More

by Martin Moore

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Micah

Report | Print

Feb 14, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Martin and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 11, 2024

SERVICE VISIT

I arrived an hour early and Luis made it possible for the work to be done early. Thank you so much for your consideration. Also, he stayed on top of the progress of the work, kept me informed and out the doo work to be done early. Thank you so much for your consideration. Also, he stayed on top of the progress of the work, kept me informed and out the door when the work was completed ?? More

by Carolgrisham

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Luis

Report | Print

Feb 11, 2024 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Carol, and we're happy to hear that Luis met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 11, 2024

SERVICE VISIT

He listened to my urgent concerns and then helped me solve my problem with my car. I am very grateful. Thank you very much. solve my problem with my car. I am very grateful. Thank you very much. More

by STAMAPUA

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Micah

Report | Print

Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 10, 2024

SERVICE VISIT

I was good. It was good. Communication was consistent; Liana provided a contact number for any question and was informed right away once the vehicle was done. Pe It was good. Communication was consistent; Liana provided a contact number for any question and was informed right away once the vehicle was done. Personnel were nice and quick with the appt. We didn't have to wait that long. It was a really really good experience! More

by Alodbulod45

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Liana

Report | Print

Feb 11, 2024 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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688 Reviews of Honolulu GMC Cadillac - Service Center

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