811 Reviews of Honolulu GMC Cadillac - Service Center
Good work. Nice people. Immaculate facility. Low score reflects lack of communication on the repair status, incomplete part order, and sense my warrantied repai Nice people. Immaculate facility. Low score reflects lack of communication on the repair status, incomplete part order, and sense my warrantied repair was less important than others. Invoice listed a repair open 15 May, but actually drop off was 30 April. More
Pretty smooth, good people, good refreshments, clean showroom, good climate with AC setting, staff on cell phones showroom, good climate with AC setting, staff on cell phones More
Truck had little rust spots all over. Told it was from the volcano eruption and they couldn’t do anything about it. Found a dent on the roof. Didnt say anything because the attitude I fel Told it was from the volcano eruption and they couldn’t do anything about it. Found a dent on the roof. Didnt say anything because the attitude I felt was they weren’t going to do anything about it. More
Sarah greeted me with a smile and professionalism! She answered my questions and gave me honest estimates for the cost of my repair! Will be back! Great service! She answered my questions and gave me honest estimates for the cost of my repair! Will be back! Great service! More
Overall the experience is good. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. More
I will member step foot on that lot again. I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT n I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT need a water pump nothing wrong with one that’s in there. A/c cost me about $100.. i was truly trying to be ripped off. I have bought 2 cats from you and serviced my car there for 20+years. The service department is horrible. They don’t return calls or emails. I resorted to call the parts dept and the person who shattered the phone took my number and said he would walk out over? Again NO RESPONSE. I finally sent u husband down to pick up the car and get it out of there. You wont be seeing us again More
Very honest, informative and cordial! Was quickly told what needed to be done and the approximate time involved. Was quickly told what needed to be done and the approximate time involved. More