Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
724 Reviews
Call Service Center (808) 836-7007

724 Reviews of Honolulu GMC Cadillac - Service Center

Sort by
November 22, 2024

i’m very pleased with the services and the professionalism of the personnel that worked there however I am awaiting another appointment for parts to come in so I can have the repairs completed More

by Dr J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 15, 2024

I always bring my GMC SIERRA DENALI here to Honolulu GMC Cadillac for all of my trucks service needs. Micah is always great going above and beyond with his customer service is second to none! I recommend Ho More

by KNDAMARAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Waiamau
Report | Print
Nov 15, 2024 -

Honolulu GMC Cadillac responded

Thank you for trusting Honolulu Buick GMC Cadillac with your Sierra Denali's service needs! We're delighted to hear that Micah consistently provides top-notch customer service. We look forward to seeing you at your next visit—mahalo for the recommendation!

November 14, 2024

Service was excellent and staff was good . They were open on Saturday so that's a 👍 More

by gmanuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Honolulu GMC Cadillac responded

Thank you for stopping by to leave Honolulu Buick GMC Cadillac a wonderful review! We were happy to have provided you with excellent and efficient service. Come see us again soon!

November 12, 2024

Great sales team especially Dante, he really gave us a lot options. We really enjoy our time there thank you. More

by SAMBAILEY96792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Honolulu GMC Cadillac responded

We're delighted to hear that Dante and the sales team at Honolulu Buick GMC Cadillac provided you with plenty of options and a great experience. Thank you for choosing us, enjoy your new vehicle!

November 09, 2024

Excellent service beyond my expectations that makes me want to return and purchase my next car at Honolulu GMC More

by DERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanne was the best service advisor
Report | Print
Nov 11, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 08, 2024

Great service by Liana she kept me posted along the way and the repairs done correctly. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
Report | Print
Nov 11, 2024 -

Honolulu GMC Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that Liana met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years, Doug. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 08, 2024

Great customer service and good quality product management. Great refreshments available for customers. Love the place More

by jennifer.mayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review, Jennifer. We appreciate your business here at Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 07, 2024

Workers there were very nice, pleasant great attitude just make a customer feels good. Workers were happy very good. More

by Keolag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that Herman had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 05, 2024

The dealership's service center was replacing the tires on all 4 wheels, and they destroyed two of the four wheels. The alloy wheels were brought back to me with severe, deep scratches and dents all over t More

by Xavier O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 05, 2024

The issue with my car has not been resolved despite $1,100.. Please schedule me for additional analysis. More

by RALPHFOULGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

1
2
...
73