Honolulu GMC Cadillac - Service Center

Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. Great Techs that are very professional and helpful. More

It tooklonger but they addressed the issue. Car working fine but need to fix one more thing. Car working fine but need to fix one more thing. More

With the amount of cars being serviced at this dealership and the volume of work for technishens, they do an excellent job. I enjoyed dealing with the behind the counter management. Very friendly and helpful and the volume of work for technishens, they do an excellent job. I enjoyed dealing with the behind the counter management. Very friendly and helpful. Sarah was a big help. Awesome job. More

Great service Great service Great service Great service Super great great service, always great wow so great crazy great Super great great service, always great wow so great crazy great More

All good Thank you for the service, no complaints Sarah was very helpful to me was very helpful to me More

Service was great. Staff did everything they could to help me and succeeded in fixing my vehicle Staff did everything they could to help me and succeeded in fixing my vehicle More

There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More

The Honolulu Service Dept. is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable fol is currently going through some tough times right now. They had to bring in workers from Arkansas and this is how I met Sarah. She has impeccable follow up, goes that extra mile and always multi-tasking. The Service Manager who is also from Arkansas Jeremy is working very hard to upright the ship. Hang in there team, it is only going to get better! More

Felt like they were a little understaffed. Car was online but never showed up for 2 weeks. Car was online but never showed up for 2 weeks. More

Still waiting for a return call on parts ordered for repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Call repair. Service appointment and parts were ordered on 4/7. I was told would have in a few days and be able to complete repair prior to 4/19. Called on 4/17 I was told they were overnighted and would receive a call. Still no response! What has happened from 4/7 good service to now? No follow-up. More