Honolulu GMC Cadillac - Service Center

Truck had little rust spots all over. Told it was from the volcano eruption and they couldn’t do anything about it. Found a dent on the roof. Didnt say anything because the attitude I fel Told it was from the volcano eruption and they couldn’t do anything about it. Found a dent on the roof. Didnt say anything because the attitude I felt was they weren’t going to do anything about it. More

Great customer service and prompt with servicing and responsiveness Would see Sarah again for servicing responsiveness Would see Sarah again for servicing More

Very knowledgeable and professional service team, appreciate the timely service, will continue to have my Encore serviced there. appreciate the timely service, will continue to have my Encore serviced there. More

Sarah greeted me with a smile and professionalism! She answered my questions and gave me honest estimates for the cost of my repair! Will be back! Great service! She answered my questions and gave me honest estimates for the cost of my repair! Will be back! Great service! More

Overall the experience is good. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. More

I will member step foot on that lot again. I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT n I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT need a water pump nothing wrong with one that’s in there. A/c cost me about $100.. i was truly trying to be ripped off. I have bought 2 cats from you and serviced my car there for 20+years. The service department is horrible. They don’t return calls or emails. I resorted to call the parts dept and the person who shattered the phone took my number and said he would walk out over? Again NO RESPONSE. I finally sent u husband down to pick up the car and get it out of there. You wont be seeing us again More

Very honest, informative and cordial! Was quickly told what needed to be done and the approximate time involved. Was quickly told what needed to be done and the approximate time involved. More

Pushy on trying to get other services done that were not needed I don't have any needed I don't have any More

Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. Great Techs that are very professional and helpful. More

It tooklonger but they addressed the issue. Car working fine but need to fix one more thing. Car working fine but need to fix one more thing. More