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Honolulu GMC Cadillac

Honolulu, HI

4.3
1,112 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,112 reviews

January 29, 2021

Even though I make appointments a head of time, I end up spending time in the waiting room waiting for someone to work on my car. I like Cadillac but will not buy another because the service is too slow and More

by GEO_SHOE
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know names
Feb 15, 2021 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 29, 2021

I had an excellent experience. Was greeted and taken care of with a professional and polite associate. Mahalo! Irene and Samantha provided excellent service. Keep up the great work! More

by KDAVIS60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Samantha Earl
Jan 31, 2021 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 28, 2021

Samantha was awesome! She was able to reset my WiFi so I could use the internet in my car. My WiFi was set to Cadillac Cue and as I was no longer with onstar I could not use my phone while I was in my car More

by TRUDOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Jan 29, 2021 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha and our team met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 26, 2021

Samantha is AMAZING! She not only made sure my car got the service it needed, she also broke it down and made it clear for me to understand.... More

by Sadakoishii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Samantha Earl, Alan Edwards
Jan 26, 2021 -

Honolulu GMC Cadillac responded

Thank you so much, Sadako, for your kind words for Samantha and our service team. We look forward to serving you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 22, 2021

Jon from Buick GMC Honolulu was cool, calm and collective with all the hassle I was giving him he kept his composure and completed the deal. 2nd truck I bought from him and will definitely refer to others. More

by PRIMEKID72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Palting
Jan 22, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jon delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 21, 2021

Fast appointment on phone was excellent and easy Completed work in timely manner Did all as requested I am surprised they don’t wash the cadillacs anymore More

by DESIREE.KOYANAGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Jan 21, 2021 -

Honolulu GMC Cadillac responded

Thank you for your feedback, Desiree. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 21, 2021

The best dealership for me ever my experience getting car thank you Matt and finance Department...Soon i coming back to get one more car More

by ALIFAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marks
Jan 21, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and the team, and we look forward to working with you again! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 21, 2021

Easy drop off. They gave me a ride to my office. And my car was done early and everything was done correctly. I'm very satisfied. More

by STEVENAHOKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Jan 22, 2021 -

Honolulu GMC Cadillac responded

Thank you, Steve, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 21, 2021

The service center rep Irene Nicholson was most pleasant and cordial and your shuttle driver was most pleasant. Irene helped my flat tire situation and I purchased another tire and everything is fine so fa More

by sally.hawaiijodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl did help me on my earlier trip and she was also most helpful. Thank you., Irene Nicholson, Samantha Earl
Jan 22, 2021 -

Honolulu GMC Cadillac responded

Sally, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Irene and the team were able to help and that you had such a great experience! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 18, 2021

I cannot express my gratitude for this dealership. They showed so much Aloha and care!!! It was truly a pleasure to do business with this company and they received a customer for life. 10/10 recommend! More

by KIMBERLYMOLINA326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
Jan 19, 2021 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us, Kimberly! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your awesome feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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