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Honolulu GMC Cadillac
Honolulu, HI
1,112 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,112 reviews
Verified Customer
June 13, 2021
First time,I got my cadillac back after putting on four new tires and found black marking all over on my rims., Second, time, I had I took my in for repairs I found a crack on front drivers side headlight new tires and found black marking all over on my rims., Second, time, I had I took my in for repairs I found a crack on front drivers side headlights. Only saw the crack only when I was polishing my car. The blacks marking I took off myself. The crack on the headlight I called about it today, but no one called me back. I really want someone call me about this. I'll wait till nextweek. It wasn't like this before. What's going on? Hey! I really take care of my car. The initial survey was good, but I change my mind after finding the crack. More
by PTSAKUMA
Employees Worked With
Alan Edwards
June 09, 2021
Samantha wasn’t very knowledgeable, address me by the wrong customer name Allen was very helpful and knowledgeable I would ask for him in the future wrong customer name Allen was very helpful and knowledgeable I would ask for him in the future More
by brbrmrqs
Employees Worked With
Samantha Earl, Alan Edwards
June 08, 2021
Excellent customer service provided by Renard Terrel. Had a wonderful truck buying experience. Theresa at Finance section was very customer oriented and Herman in the Parts Dept was friendly. Irene at Servi a wonderful truck buying experience. Theresa at Finance section was very customer oriented and Herman in the Parts Dept was friendly. Irene at Service dept kept me abreast with my truck’s status while being serviced. Pleasant experience Entire sales staff were all smiles and eager to assist potential buyers as they walk in the door. More
by PGAWAN66
Employees Worked With
Other Employees :
Renard Terrel , Brian Wong, Irene Nicholson
June 05, 2021
Rating for GM policy of making trash batteries and then not having a warranty and charging $400+ for a new battery of the same "quality" .. Why would we purchase again vice going elsewhere for service/part not having a warranty and charging $400+ for a new battery of the same "quality" .. Why would we purchase again vice going elsewhere for service/parts? Easy, wouldn't! The people at this location have always been nice at least! More
by DOLPHIN2524
Employees Worked With
Samantha Earl
June 03, 2021
The Honolulu Buick GMC Team was awesome. Great customer service. They were friendly and patient. Thank you again Jon Palting and Jeff Lee. Awesome experience. service. They were friendly and patient. Thank you again Jon Palting and Jeff Lee. Awesome experience. More
by TYRONELAUIFI
June 02, 2021
My oil change and tire rotation took almost two hours to complete. That said I waited at the dealership, enjoyed the complementary coffee and teleworked. complete. That said I waited at the dealership, enjoyed the complementary coffee and teleworked. More
by KERVIN1021
Employees Worked With
Irene Nicholson
May 30, 2021
Great experience. Called in the morning inquiring about a car. Upon my arrival, was greeted and shown to my salesman. Easy process buying the car car. Upon my arrival, was greeted and shown to my salesman. Easy process buying the car More
by JKEY2827
May 29, 2021
Salesperson, Sasha, introduced us to our new car. She explained all the features and took us on a test drive. My wife fell in love with our new car. explained all the features and took us on a test drive. My wife fell in love with our new car. More
by GREGORYHENDO
May 23, 2021
Service department was excellent. I arrived before my scheduled appointment and my vehicle was completed in less than two hours. The service agent coordinated my drop-off and pick-up, and was professiona scheduled appointment and my vehicle was completed in less than two hours. The service agent coordinated my drop-off and pick-up, and was professional and courteous. More
by ROY
Employees Worked With
Samantha Earl
