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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,153 reviews

August 28, 2021

Jonathan Palting and Theresa finance manager were awesome. I travel from Kauai just for the day to purchase a truck I needed for work. Jonathan worked with me prior to my arrival new what I was looki More

by PAUL.ARELLANO
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Aug 29, 2021 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you, Paul. Quality customer service is always our number one priority, and we're happy to hear that Jonathan and Theresa met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 23, 2021

Went in for an oil change. It took about an hour and a half. When I got home I noticed they didn’t turn off the change oil alert. It beeps every time I start the car. My neighbor came over and fixed it. I More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who checked me in
Aug 24, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that the alert wasn't reset. We will share your feedback with the team, and we hope you will give us another opportunity to serve you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 20, 2021

Job was completed on time and correctly. Staff was friendly and polite. Would purchase another car from this dealer in the future if and when I needed one. More

by dexter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Aug 23, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 17, 2021

I haven’t been to this dealership in 2 years. So I was surprised to get a appointment on short notice. Although it took 2 hours for a simple tire rotation.. I was surprised when they included a 21 point i More

by YUHS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Aug 17, 2021 -

Honolulu GMC Cadillac responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 13, 2021

This place is good got a good car and Jonny was very helpful..he was on point n help me pick a car. A+ for service More

by REYMARTRAFAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Aug 13, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jon and the team, and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 13, 2021

Friendly professional and prompt service. Best Friendly professional and prompt service. Best experience I’ve ever had. Check in and check out process was quick and easy. Driver for the courtesy More

by CARINA.QUITUGUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver and gentleman working on the opposite end of Samantha, Samantha Earl
Aug 13, 2021 -

Honolulu GMC Cadillac responded

Thank you for sharing your thoughts about your experience with Samantha and our team here at Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 13, 2021

Very good service all around from the whole dealership! I would never buy a vehicle from any where else! Thank you Honolulu Buick gmc Cadillac! More

by jenniferpaulson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pokorny, Irene Nicholson, Jeff Williams, Alan Edwards
Aug 16, 2021 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC, Jennifer, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 10, 2021

Leased our Buick from Honolulu Buick GMC and we have not had a bad experience since we leased. Very professional and courteous. Always a joy to due business with Honolulu Buick GMC. More

by kcal1980@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Samantha Earl, Alan Edwards
Aug 10, 2021 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 09, 2021

Everyone at the dealership has been so thoughtful and helpful. I’m looking forward to my next 5 years and the ownership expire FE with them. More

by MARK.BRATTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Mansaw
Aug 09, 2021 -

Honolulu GMC Cadillac responded

Thank you for your very kind review, Mark. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 05, 2021

Everything went very smoothly. We were shuttled to the mall and the Driver was great! They had the parts in stock and it only took about 2 hours. Thank you! More

by ETERNALLIGHTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Samantha Earl, Jeff Williams
Aug 05, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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