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Honolulu GMC Cadillac

Honolulu, HI

4.3
1,114 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,114 reviews

September 22, 2021

Hassle free and friendly service. Financing with extended warranty was priced right. I’m enjoying the new truck. More

by DRAWLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Mansaw
Sep 23, 2021 -

Honolulu GMC Cadillac responded

Here at Honolulu Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 21, 2021

Great customer service, and very personable to talk to. The entire staff definitely works with you to meet your needs. They sell quality vehicles at great prices. More

by RACHAEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Shaw, Jordan - both 12/10. Zero complaints at all
Sep 22, 2021 -

Honolulu GMC Cadillac responded

Rachel, Thank you so much for choosing Honolulu Buick GMC ! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 20, 2021

Everything was nicely set up friendly staff, the down side was about half of the sales staff was walking around without there mask on inside the facility as if they didn’t need to have one on. Being More

by JACOB64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Sep 21, 2021 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 20, 2021

Really great overall experience. Service was performed promptly at a very satisfactory price. My Service Advisor was polite and attentive. Can’t wait to come back at 15,000 miles. More

by JNJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Samantha Earl, Alan Edwards
Sep 21, 2021 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 20, 2021

Excellent Sales and Service. General Manager, Mr..Justen Chilcoat makes the customer a # 1 priority. More

by Francis Blanco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justen Chilcoat, GM, Jon Palting, Irene Nicholson, Alan Edwards
Sep 21, 2021 -

Honolulu GMC Cadillac responded

It's great to hear that Justen was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Francis, for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 18, 2021

Everyone is helpful and very responsive to any questions or things I needed when looking for a new vehicle. More

by TUCKER9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peros
Sep 19, 2021 -

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 17, 2021

It’s ok just did not have parts for my truck cause my truck is a 2005 cannon More

by pepsigrlinhawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Edwards
Sep 17, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave us this feedback. We apologize for not having the parts you needed. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 17, 2021

Straight forward. I was straight with them, they were straight with me. Very easy to talk with. More

by YOZ81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Palting
Sep 19, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 14, 2021

It has been many years since I purchased a vehicle so the 21% run up beyond the sales price had me taken back a bit. Hopefully the warranties and service intervals will be worth the extra costs that I had no More

by TOMLEINE
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Sep 14, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Jon and the team, and we look forward to working with you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 10, 2021

Sales , Jon Palting and one of his finance manager, Theresa. Made the purchase easy and hassle free. found the best rates for our budget A++ More

by Boombaclot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Palting
Sep 10, 2021 -

Honolulu GMC Cadillac responded

Thank you for your feedback on your recent visit to Honolulu Buick GMC. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience with both Jon and Theresa. We hope you will continue to enjoy your new purchase! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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