Back

Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Contact Dealership

2945 N Nimitz Hwy

Honolulu, HI

96819

Directions

By Type

Showing 1,153 reviews

July 02, 2022

Need to answer the phone lines more often. Have a receptionist that just answers phones and directs customers. Having to call back multiple time just to reach someone is not the key. Especi More

by BAYBPU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Viloria
Jul 05, 2022 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 02, 2022

Great service Colin was super transparent and helpful and all the staff that helped me make my purchase was great going back for sure. More

by Fatz808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin viloria was super great made buying super easy
Jul 05, 2022 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 29, 2022

Even though many mechanics were off due to covid, the service advisors went out of their way to insure that my oil change and Hawaii State Inspection was completed in a timely manner. More

by D_PALAWSKI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alaina Davis, Irene Nicholson
Jun 30, 2022 -

Honolulu GMC Cadillac responded

Mr. Palawski, Thank you for leaving a wonderful review. Our service department was happy to assist you and looks forward to helping you again in the future. We will pass on the kind praises to Irene and Alaina. Please don't hesitate to reach out if there is anything we may help you with. Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

June 27, 2022

I had to pay $200 just to have my truck looked at. The customer service was excellent, but $200 JUST to have it looked at?! More

by JONATHAN.HUERTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irene Nicholson
Jun 30, 2022 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. Thank you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 19, 2022

Dante was awesome! ! We were able to purchase a truck within minutes of walking to the lot. We got the truck that wanted and more!! Thanks so much!!! More

by jman761
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dante at Nimitz
Jun 20, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 17, 2022

I really love my GMC TERRAIN DEALERSHIP GIVES ME VERY GOOD SERVICE AND GOOD ADVICE VERY FRIENDLY AND VERY INFORMATIVE ON WHAT TO BE NEEDED AND DONE FOR MY GMC TERRAIN 👍 More

by TAKOMANN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
Jun 17, 2022 -

Honolulu GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Honolulu Buick GMC and we hope to see you again soon! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

June 16, 2022

Efficient service. Appointment was completed in a timely manner. Requested service completed. Satisfied with service performed. More

by RAMSLOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Honolulu GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honolulu Buick GMC Cadillac. We love to hear back from all of our customers and are happy to see such wonderful feedback! We hope to see you again soon! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

June 15, 2022

Great experience, super friendly and easy to understand. These guys make you feel like family. I would easily recommend these guys to the world More

by BCHAMBERS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hamic
Jun 16, 2022 -

Honolulu GMC Cadillac responded

Congratulations on your new GMC Sierra! We hope you are loving your new vehicle. We are happy to hear that our staff was able to get you into a new truck and it was a great experience! We hope to see you again in the future! Thank you for the kind words & wonderful review, Kara DeMello Customer Experience Manager Honolulu GMC Buick Cadillac

June 13, 2022

the waiting period was long but the customer service was excellent… the job that was done was amazing too More

by NANIHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave us feedback! We are happy to hear that we provided you with great customer service. We appreciate your patience and hope you are enjoying your new vehicle. Please feel free to reach out if there is anything we may assist you with. Hope to see you again in the future! Thank you, Kara DeMello Customer Experience Manager Honolulu GMC Buick Cadillac

June 04, 2022

They were very helpful and attentive to my needs. I am pleased and will purchase more vehicles in the future More

by BRADs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

...
68
...