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Honolulu GMC Cadillac
Honolulu, HI
1,115 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,114 reviews
March 22, 2022
Did not answer phone or return messages. Did not hold part as promised. Made my wife wait 4 hours. Very poor customer service! Did not hold part as promised. Made my wife wait 4 hours. Very poor customer service! More
by RKMILLER1
Verified CustomerEmployees Worked With
March 17, 2022
Their ok, I think it could be better if they had more shop foremen. On my truck they misdiagnose my problem, they thought it was just the battery, but it was also the battery cable. Other than that they shop foremen. On my truck they misdiagnose my problem, they thought it was just the battery, but it was also the battery cable. Other than that they did a good job. One last thing, on the bill, it shoudl be more itemized for each service, explaining each service that was done. More
by rapozam
Employees Worked With
Irene Nicholson, Samantha Earl
March 17, 2022
Jon was my salesperson for the last 2 Buicks I leased, but he always goes BEYOND just the sale. He's always available to either help me understand the features of my Buick, and this time he helped me sch but he always goes BEYOND just the sale. He's always available to either help me understand the features of my Buick, and this time he helped me schedule my Buick for a service appointment when I couldn't get a return call from the service dept. after leaving 2 messages! Besides coming to my rescue, he always follows up to ensure I am satisfied with whatever situation he helped me with. No wonder he continues to achieve outstanding recognition and accolades! More
by teruya50
Employees Worked With
Jon Palting
March 14, 2022
Service Agent Irene was excellent. She was informative and always in contact with me throughout the service period. Diagnostic tests were very expensive. She was informative and always in contact with me throughout the service period. Diagnostic tests were very expensive. More
by koarod
Employees Worked With
Irene Nicholson
March 10, 2022
Great service. Sean was the best! Made it easy to understand the process and helped me achieve my goal Sean was the best! Made it easy to understand the process and helped me achieve my goal More
by MARCILISK
March 05, 2022
Was told to bring my car in for diagnostic but was told they couldn’t perform it due to my cars age, I was still charged almost $300 and had to tow the car out myself. they couldn’t perform it due to my cars age, I was still charged almost $300 and had to tow the car out myself. More
by philipyi62
Employees Worked With
Irene Nicholson
March 03, 2022
All with sale and financing went fine. Vechile only had one key and we were told key was only a few bucks turned out key was a few hundred bucks tried to get assistance with this but none Vechile only had one key and we were told key was only a few bucks turned out key was a few hundred bucks tried to get assistance with this but none was available. Overall satisfactory sales. More
by LKAMEHIRO001
Employees Worked With
Cullen
March 03, 2022
My Buick needed service and as usual I took my Buick to GMC to get service. I was surprised when the gentleman called me to say that service was complere. GMC to get service. I was surprised when the gentleman called me to say that service was complere. More
by JCOMINELLA
