Back

Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Contact Dealership

2945 N Nimitz Hwy

Honolulu, HI

96819

Directions

By Type

Showing 1,153 reviews

October 15, 2022

Alaina and the team are great! Her football team is a different story though! Lol More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina
Oct 17, 2022 -

Honolulu GMC Cadillac responded

Thank you, Kristi, for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2022

Service was better than all Ford dealerships on O’ahu. Friendly and welcoming. Thank you. More

by CWOLFEWICZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
Oct 14, 2022 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 14, 2022

The dealership does their very best to take care of its customers and their vehicles. I brought my truck in for service. I worked with Alaina Davis in service. She was very helpful and courteous. I also sp More

by JGCUSTOMS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Davis, Justin ( lead mechanic ), Irene Nicholson, Ashley Iwasaki
Oct 14, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with the team! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 13, 2022

Driving and using my car for (5) years now, up kept my yearly car maintenance service. Your service department been very helpful . More

by ROWLAND_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaina Davis (Service Department)
Oct 14, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 11, 2022

went in for safey check and change oil. They wanted to change rt front lamp which was not available and on order. They PROMISED to have it done Oct 21 at 1:30 P< so I cou;ld complete my saf More

by REUBENGUERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Iwasaki
Oct 12, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 10, 2022

Love working with these guys. Totally professional and none of that BS with the truck or car buying experience we all dread. Highly recommend, I have been loyal for years and neve More

by agtconstruction@hawaii.rr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Dante and Theresa were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 09, 2022

I bought my car from this dealership because they are everything that I expect from Cadillac and I will continue buying cars from them for that very same reason To put it bluntly they are the best on th More

by Mr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
Oct 10, 2022 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 08, 2022

Performance of . my truck can say better than before but some same issues still persist. Sometimes okay Sometimes not. More

by EMERITADC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Iwasaki
Oct 13, 2022 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 08, 2022

Great salesman. Very professional from start to finish. Couldn’t ask for a better person to get the job done. When we walked in he greeted us and immediately started More

by Mathew Valenzuela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
Oct 10, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, Matthew, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 05, 2022

Poor customer service from sales to service. Poor is actually an understatement. Think twice before you come here. Once they get you out the door with the car, it’s essentially a free for al More

by Andrewhanna224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : North Barnes
Oct 08, 2022 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Oct 27, 2022 -

Andrewhanna224 responded

Just realized you folks had me drive off the lot with NO VALID SAFTEY CHECK?! Are you kidding me? That is unlawful for one. Now I’m being given the run around for a safety check because of mods I made on the car that will prevent it from getting a new safety. I paid doc fees to have complete paperwork done. Suspension is still speaking and car is acting up. No one took a look at this car when it got to sales, just sold it with missing paperwork and suspension issues. I will be filing a RICO complaint as well as retaining an attorney for civil proceedings if one my demands aren’t met: -Give me the safety check I paid for -Fully refund the car and take it back as this is an embarrassment for a dealership like this one to mess out legal paperwork. Car isn’t safe to drive.

...
60
...