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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,153 reviews

September 03, 2024

My service was done professionally and timely, always enjoy my service visits at Honolulu Buick GMC. More

by GBADUA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC. Jeff and our team appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2024

Not efficient and truthful. Bad ongoing experience till now. My concern not resolve over a month and a half. More

by maretakarapani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr.Diaz and Maika
Sep 04, 2024 -

Honolulu GMC Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 31, 2024

Easy transaction, very helpful knows his job well very pleasant made us feel very comfortable More

by ARLETTEJ76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 31, 2024

Fast service. Great workers that went out of their way to accommodate me while my car was being serviced. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Honolulu GMC Cadillac responded

Amber, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 30, 2024

Upon arrival for my oil change I was greeted by Liana, she was friendly and knowledgeable with a few questions I had and answered them without hesitation. She showed me the waiting area and told me to mak More

by Clarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Ancheta/Ongory
Aug 30, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review, Clarence! We're happy to hear that Liana was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Aug 30, 2024 -

Honolulu GMC Cadillac responded

Hi Clarence, we're delighted to hear that Liana made your visit so comfortable and enjoyable at Honolulu Buick GMC Cadillac. Thanks for recommending us! Aloha!

August 30, 2024

Excellent customer service, very professional team. Very clean waiting and complimentary refreshment areas. Highly recommended service center. More

by Sallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Honolulu GMC Cadillac responded

Thank you so much, Sallie, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 23, 2024

Our overall experience with Honolulu Buick GMC was outstanding. Will definitely go back if purchasing another Buick! More

by ASCHAAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Honolulu GMC Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 23, 2024

Very upfront with pricing. They do a dealer markup but also give you a good price for your trade-in so in Hawaii it balances out. Very professional and courteous staff. Had a l More

by PICCIURRO421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine- Great sales woman.
Aug 25, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

August 23, 2024

Freindly employees coffee, tea and other drinks in the wait areafast service seems like a well run establishment More

by ceejay2756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 21, 2024

Sasha S. Was amazing. I was very impressed with the service. She picked us up at the airport and made sure she went over everything. She was very approachable More

by RKKINORES
Recommend Dealer
Yes
Employees Worked With
Sasha Serene
Aug 21, 2024 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad Sasha was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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