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Honolulu GMC Cadillac
Honolulu, HI
1,116 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,116 reviews
November 02, 2022
It can be great. ..it just needs people...shortage of people affects us customers. It took me 2 months to even get someone to talk to me about making an appointment f ..it just needs people...shortage of people affects us customers. It took me 2 months to even get someone to talk to me about making an appointment for service. If I wasn't as persistent as I am, I would still be waiting for someone to call me back to make an appointment. I also.scheduled a diagnostic appointment and cannot get in until January 4, 2023. That is kind of ridiculous. If they cannot keep up with servicing the cars...they should at least make recommendations of other places that could do the work. More
by NAHYUEN1
Verified CustomerEmployees Worked With
Elaine? Not too sure of her name..shes newer, Irene Nicholson
October 29, 2022
These guys will get your signature on the dotted line then forget about you. They will forget to submit it registration and safety, cause MONTHS of headaches. Oh and they will sell you cars they’ve never then forget about you. They will forget to submit it registration and safety, cause MONTHS of headaches. Oh and they will sell you cars they’ve never even checked out. Car has been sitting in the shop longer than I’ve had it. Stay away. Stay away. You’ve been warned. More
by Andrew
October 29, 2022
Once I reached someone at the dealership, the service was great. It was difficult to get through. great. It was difficult to get through. More
by CYN.JANTHONY
October 27, 2022
Over the years GMC Honolulu has improving and getting better with individual staffing who are wonderful and great at their job! better with individual staffing who are wonderful and great at their job! More
by D
October 26, 2022
mistake on vendor part, customer loss, no offer to compensate. Not good for customers morale compensate. Not good for customers morale More
by ROZANDJIM
October 20, 2022
5⭐️+ for my overall experience at Honolulu GMC. The “+” goes to Colin Viloria to whom I would give 10 stars if I could. He was attentive, knowledgeable and professional on all aspects of the buyin The “+” goes to Colin Viloria to whom I would give 10 stars if I could. He was attentive, knowledgeable and professional on all aspects of the buying process while never pushy and overly aggressive. The whole team was on point and very efficient. Quick with and answers and information. More
by JDP
October 19, 2022
Good work, clean facility and best free coffee station ever!. Took a lil while for the paper work, but the service reps were very pleasant. ever!. Took a lil while for the paper work, but the service reps were very pleasant. More
by ISLAND_E
Employees Worked With
Irene Nicholson, Ashley Iwasaki
October 19, 2022
Service Dept not adequately staffed. One service agent, few technicians. No one returns my calls. My next available service date is 12 weeks out. One service agent, few technicians. No one returns my calls. My next available service date is 12 weeks out. More
by ETHOMPSON65
Employees Worked With
Irene Nicholson
