Honolulu GMC Cadillac

Irene from the Service area was very pleasant, responsive, and did her best to keep things moving. My appt. was at 9am; however, I wasn’t checked in until 9:20. I was told things were running behi responsive, and did her best to keep things moving. My appt. was at 9am; however, I wasn’t checked in until 9:20. I was told things were running behind and wait time 2 hrs. It ended up 3 hrs. I was pleased with the service provided and was offered shuttle service which I declined. More

I found it difficult to get in touch with the people working on the deal. It was my persistence that made it hap working on the deal. It was my persistence that made it hap More

This dealership is on top. I bought 2 buick automobiles here and the people here are the best. Customer service is great from test driving right down to getting a fair price wh I bought 2 buick automobiles here and the people here are the best. Customer service is great from test driving right down to getting a fair price when you walk out the door. I will purchase all my future cars here they have a well stocked use car selection if you are interested in other vehicles other than gmc/buick. Sean is the best when it comes to a sales experience. Theresa is great in the finance department. Working with them has been an awesome experience. We will be back in 5 years to get a new buick. More

The service staff was very friendly and accommodating. I had several of them check on me in the waiting room to see if I needed anything. The actual service on my vehicle was done in a timely manner. I wi I had several of them check on me in the waiting room to see if I needed anything. The actual service on my vehicle was done in a timely manner. I will definitely be bringing my vehicle back again for future services. More

The service writer was very pleasant and helpful. Communication was excellent as was the service. Work was performed in a timely manner. Communication was excellent as was the service. Work was performed in a timely manner. More

I love the service here . Everyone is so helpful. Good communication, nice waiting atea And the shuttle is so helpful if you have to get to work,while your car is being serv Everyone is so helpful. Good communication, nice waiting atea And the shuttle is so helpful if you have to get to work,while your car is being serviced. More

Rep Irene and her Team provided great service. Hospitality was awesome and professional. Customer service was good. Hospitality was awesome and professional. Customer service was good. More

Sam in the service area is great. They need to answer their phone and provide better first response to the customer. They need to answer their phone and provide better first response to the customer. More

Irene Nicholson and Jeff Are the only representatives to give customer service. The others need to be trained to give service. give customer service. The others need to be trained to give service. More

Nick was polite and professional. We appreciated his service in finding us a vehicle. There was a communication error with our purchase, but we are understanding and will continue to We appreciated his service in finding us a vehicle. There was a communication error with our purchase, but we are understanding and will continue to be loyal clients to this dealership. Mahalo More