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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.2
1,153 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,153 reviews

June 13, 2023

The experience was actually great! It's just that I had to wait 3 months to schedule an oil change. I was WAY overdue by the time they saw me. More

by RHYMEWRITERPOE
Recommend Dealer
Yes
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jun 14, 2023 -

RHYMEWRITERPOE responded

I have a small oil drip that was acknowledged by you guys some months ago. We never scheduled the repair as the service department was so busy. Like i said it took 3 months to schedule an oil change. Can we schedule this repair before it gets worse?

June 13, 2023

very difficult to arrage a service appointment via phone or online. (over 20 attempts) never got any response. Had to go to service center to schedule service. Work on my car was excellent once able to arra More

by jackmoanakila
Recommend Dealer
No
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Jun 17, 2023 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, Jack. We're sorry it took so long to get in touch with us. We're glad that everything went well when came to our service department. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 12, 2023

Havier and luis are the best! !! ,they have brought back normalcy back to GMC THNX More

by Kalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Havier and Luis
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Jun 12, 2023 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 12, 2023

Clean, prompt, friendly, communicates, above average service best describe the service I received in early June 2023. More

by nevawatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javar
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 12, 2023

Colin did an awesome job of showing me a variety of vehicles until I found the perfect SUV. More

by ckekipi06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

We are very happy to hear that Colin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 09, 2023

Gentlemen checked me in quickly, also gave me updates periodically. Service was a little long but it had a nice lounge and I was comfortable in there. More

by chris v
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 10, 2023 -

Honolulu GMC Cadillac responded

Chris, Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 09, 2023

Excellent customer service by the staff, technicians and management however the queue to get needed service is overwhelming More

by MLTUCKER91506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . Sean and our team appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 07, 2023

This is the 1st time in a long time that I have been satisfied with the service. The service advisors are communicating with us as customers as.well.as amongst themselves and the technicians to make su More

by NAHYUEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Service Advisor Extraordinaire
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Jun 08, 2023 -

Honolulu GMC Cadillac responded

Mahalo, Thank you so much for your kind words for Micah, and for taking the time to leave us this wonderful service feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 07, 2023

Awesome customer service would recommend others to stop by if you want a car and good service. Very friendly More

by SHEENA_KALAMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honolulu GMC Cadillac responded

Sheena, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 07, 2023

The dealership accommodated we when I needed it and went above and beyond for my service. More

by JAMIEMANZOEILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honolulu GMC Cadillac responded

Jamie, Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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