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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.3
1,112 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,112 reviews

December 19, 2023

Sasha was very professional, easy to work with. Not pushy and completed the vehicle purchase process very quickly. More

by JOE
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha!!
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Dec 19, 2023 -

Honolulu GMC Cadillac responded

Thank you for your kind review, Joe! We look forward to sharing your compliments with the team, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 18, 2023

I did bring it in last minute on a Friday because it was over hearing while on the road unexpectedly. I didn't get an answer till Thursday when they actually looked at it. Wish I could have gotten a loaner More

by honoluluphoenix
Recommend Dealer
No
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Dec 21, 2023 -

Honolulu GMC Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 18, 2023

The service was fast and efficient. I didn't have to wait long and be people were courteous. More

by abnaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Iwasaki
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Dec 18, 2023 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 17, 2023

They had good selection of car that I was looking for. The stuff at the front desk was friendly. More

by NAYA_ZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never meet any of them
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Dec 17, 2023 -

Honolulu GMC Cadillac responded

Naya, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 16, 2023

I'm satisfied. I like the service staff. Looking forward to my next service. I'm in heaven at Honolulu GMC. More

by dan.koyamatsu
Recommend Dealer
Yes
Employees Worked With
Micah
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Dec 16, 2023 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out, Dan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 16, 2023

Good experience, but disappointed a key fob was missing (only one to give) and no owner's manual. No credit was offered for us to procure. More

by MOOREBJP2
Recommend Dealer
Yes
Employees Worked With
Dante
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Dec 16, 2023 -

Honolulu GMC Cadillac responded

Thank you for this feedback. Quality customer service is always our number one priority, and if you wouldn't mind reaching out to us directly, we'd be happy to discuss these issues with you in more detail. Thank you for choosing Honolulu Buick GMC! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 16, 2023

Great fast service Would recommend dealer to friends and family. They even washed my car after work was completed More

by EricCheigh
Recommend Dealer
Yes
Employees Worked With
Micah
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December 16, 2023

Treated very well. Used shuttle service. Virg, my driver, is the best, makes you feel so comfortable. More

by KURATAJ808
Recommend Dealer
Yes
Employees Worked With
Luiz
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Dec 17, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 15, 2023

Great service plus advice on next things to do. Fast and reliable nice waiting room with bathroom More

by DPKRHINOART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2023 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 15, 2023

Ms. Serene was very patient and helpful, as well as the weekend manager (forgot to get his name but he is so far THE best). They helped us made my husband's wish come true that day. It was a smooth sailing More

by CILOVINO
Recommend Dealer
Yes
Employees Worked With
Ms. Sasha Serene
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Dec 16, 2023 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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