Honolulu GMC Cadillac

Always friendly staff. Liana is great! She expedited the process since she knew I was just there for an oil change a few weeks prior. Liana is great! She expedited the process since she knew I was just there for an oil change a few weeks prior. More

Very nice establishment, and the refreshments were awesome. Had a nice coffee while my kids enjoyed hot chocolate. Fell in love with the Denali, as I opened the door and the side steps welcomed me! awesome. Had a nice coffee while my kids enjoyed hot chocolate. Fell in love with the Denali, as I opened the door and the side steps welcomed me! More

The staff were polite and efficient. The office was clean and well lit. The parking was easy. The office was clean and well lit. The parking was easy. More

They were able to fix/address my Buick engine issues but I have to wait almost 1 month to pick up and now in running good condition again. Thank you for fixing my Buick. I have to wait almost 1 month to pick up and now in running good condition again. Thank you for fixing my Buick. More

Liana got my Truck in and out quickly and had awesome customer service. People like her is why i stay loyal and only own Cadillacs and GMCs thanks for the awesome service customer service. People like her is why i stay loyal and only own Cadillacs and GMCs thanks for the awesome service More

Great experience. My husband and I went In looking for a used car. Our salesman Andi helped us and treated us with care and patience. We told him we wanted to return 2 My husband and I went In looking for a used car. Our salesman Andi helped us and treated us with care and patience. We told him we wanted to return 2 days later due to wanting to bring in our trade-in and he did not rush us and understood our plan. We met with him first thing in the morning 2 days later and purchased the car. More

Ms. Sasha Serene provided excellent customary service going above and beyond. We test drove multiple cars and she had a positive attitude throughout, even though it was past closing time by the time we w going above and beyond. We test drove multiple cars and she had a positive attitude throughout, even though it was past closing time by the time we were finished. After our purchases she set up our phones for use with the vehicles. We found the entire experience enjoyable and will definitely use Ms. Sasha Serene in the future if we need a new car and highly recommend her for anyone looking to buy now. 5/5 stars! More

Everyone was very friendly and helpful. , They were able to address all of my concerns and answer my questions.. Transparency and communication enabled me to understand all of my optio , They were able to address all of my concerns and answer my questions.. Transparency and communication enabled me to understand all of my options... I would recommend the dealership to a friend. More

Keep up the good work an exspectional program customer what's an needs like family Mahalo what's an needs like family Mahalo More

Very bad experience and waste of precious time. While trying to make an appointment for service , AI answers instead of a real person. Described to automated system the repairs needed. On the day While trying to make an appointment for service , AI answers instead of a real person. Described to automated system the repairs needed. On the day of tge appointment ( 2 weeks later ) showed up at the dealership and described the parts and services needed. The vehicle is accepted and promised the repairs to be completed in 4 hours. Upon not hearing nothing for 8 hours , contacted the service manager. The service manager advised that they didn't have the necessary parts . Therefore I should pick up my vehicle un repaired. Totally unacceptable from a Cadillac dealership. And the worst , .most depressing lounge in the whole country . Shame on not using a real person, so that the parts ate available when a customer shows up and shame on the shabbiest lounge in the nation. Never going back . More