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Honolulu GMC Cadillac
Honolulu, HI
1,211 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
February 22, 2025
Excellent service, in particular from our salesman, Dante and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at expl and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at explaining all the various options, clarified what we were signing as she handed the multiple documents for signature. And mostly, did all this with a sincerely friendly demeanor. Even the receptionist knew our name and treated us with friendly respect. Also, the sales manager was super helpful in getting the car ready for pick up promptly, and like the others, treated us with friendly respect. Mahalo nui, Albert and Kit Newmann More
by Albert
Verified Customer
February 19, 2025
Very personable and knowledgeable, answered a few tax questions for me on the spot, smooth transaction questions for me on the spot, smooth transaction More
by CHAMASAKI93
February 18, 2025
I really appreciated the help I got getting the recall on my GMC Yucons airbags done in a quick timely manner. Just as they promised. my GMC Yucons airbags done in a quick timely manner. Just as they promised. More
by Codyp220
Employees Worked With
Other Employees :
Female that checked my vehicle in promised to get my vehicle done in no more than 2 hrs.
February 18, 2025
Johnny was really helpful has lots of knowledge about his job he got me in and out as fast as he can. That’s what people wants when they comes for service. job he got me in and out as fast as he can. That’s what people wants when they comes for service. More
by ALIVIADOD001
Employees Worked With
Johnny Henson - 5 stars
February 16, 2025
Need much better incentive program communication with customer, after purchase completed, waiting on sales managercall. customer, after purchase completed, waiting on sales managercall. More
by JASPER_GREEN
Employees Worked With
February 16, 2025
Great customer service by Johnny Henson. The other two service representatives need customer service training for letting customers standing for 5 minutes or more and not saying anything. The other two service representatives need customer service training for letting customers standing for 5 minutes or more and not saying anything. More
by FVDURANJR
Employees Worked With
February 15, 2025
Took to long for a simple recall. Took 3 hrs. Poor communication.unsatisfactory. This place sucks. Took 3 hrs. Poor communication.unsatisfactory. This place sucks. More
by buttermochi65
Employees Worked With
February 15, 2025
Sarah was excellent. She was very professional and friendly. we prefer to deal only with Sarah from here going forward. The service was timely and complete. Apparently we She was very professional and friendly. we prefer to deal only with Sarah from here going forward. The service was timely and complete. Apparently we were supposed to receive a wash and a vacuum all this time but this was the first time we’ve ever received one. Thanks to Sarah!! Much mahalos!! More
by CLARENCE.KANOHO
Employees Worked With
Sarah
February 11, 2025
They accepted my car when I called about having it towed in. They did not return a single phone call or answer their phone for weeks. They did not even look at my car for three weeks. Put me on hold for 1.5 in. They did not return a single phone call or answer their phone for weeks. They did not even look at my car for three weeks. Put me on hold for 1.5 hours and then hung up on me. The most horrific experience ever with a Cadillac dealer. Not until Sarah came did I experience any service. She was amazing. More
by Ldailey
Employees Worked With
Sarah was amazing. No one else helped or answered phone or returned phone calls
