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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.2
1,184 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,184 reviews

January 12, 2025

It was Informative and helped with all the questions and info I needed to know. More

by RONALDRIVERA88
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Honolulu GMC Cadillac responded

Ronald, thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 11, 2025

Excellent service, clean environment, friendly staff, a lot of choices, easy, but monthly payment was too high, it could do better to lower the payment More

by RoyAnub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira Wood, KoOlina Babe Anub
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Jan 13, 2025 -

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu GMC Cadillac. We appreciate your business and hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 10, 2025

Appreciate the professionalism that was given. The staff was very welcoming and helped get my vehicle in and out in a timely manner. More

by KRAIG.ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us at Honolulu Buick GMC Cadillac! We're delighted to hear that our team provided professional and efficient service. We look forward to assisting you again in the future!

January 10, 2025

manager and one salesperson seemed honest. another salesperson didn't. hence the 3 star review More

by RANDALL.KAYA
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Honolulu GMC Cadillac responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2025

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira
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Jan 10, 2025 -

Honolulu GMC Cadillac responded

We're delighted to hear that our team at Honolulu Buick GMC Cadillac made your buying experience a memorable one for you and your family. Thank you for the kind words, and we hope you're enjoying your new vehicle!

Jan 11, 2025 -

Ranger2017 responded

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family!! Mahalo!!

January 06, 2025

This dealership has made both my father & I getting two f*n brand new blackwings. We both are still waiting for parts for a year. With no follow up, no returned messages, etc. More

by noemail_8082053926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Henson
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January 05, 2025

I presented my loan check in January 2025, also presented my sales person my Costco Auto sales program incentive $1000 worksheet and asked to honor this incentive, ask to let the manager know and no response More

by JASPER_GREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jasper, feel free to contact us at your convenience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 03, 2025

Professional, Timely, Reliable and above all Understanding. If you need an appointment book with Liana. More

by Xtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
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Jan 05, 2025 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2025

Allison and Akira were both very organized and professional. I felt comfortable throughout my buying experience. More

by charles69
Recommend Dealer
Yes
Employees Worked With
Allison, Akira
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Jan 05, 2025 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 01, 2025

Johnny was professional and courteous. Although the service took longer than anticipated, nevertheless it's all good. More

by wliua333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jan 02, 2025 -

Honolulu GMC Cadillac responded

We're glad to hear Johnny provided professional and courteous service at Honolulu Buick GMC Cadillac. We appreciate your patience with the timing, and we're here if you need anything else!

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