Back

Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,799 Reviews

2,799 Reviews of Honda of the Avenues - Service Center

Sort by
October 22, 2024

He nice person , and so helping me that time. And give more discussion about my car... Thanks for him. He halp me alot More

by AGUSCHANG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of the Avenues responded

We appreciate your business and thank you for taking time to complete a review of your experience.

October 22, 2024

At Honda of the Avenues, I prefer Service Coordinator Randy Lewis due to his assistance with costs (Costco discounts or coupons), trustworthiness, and responsiveness. More

by Gulf-Alpha-Romeo-Yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bouchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Randy is able to provide you with great service at a great price.

October 22, 2024

I’m last visit was horrible. My service advisor completely forgot about me. I just needed to replace my battery. My service advisor Randy never gave me any update. After two hour More

by Jcjcjc990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jcjcjc990 responded

No one has reached out yet. I have purchased several cars from this dealership. If they care, they would call me back as I have left several voicemails

Oct 23, 2024 -

Jcjcjc990 responded

Amber the service manager did reach out to me and rectify the situation

October 21, 2024

Great Job Dan Don't Think I Need To Repley In Fifthteen Words If I Rated You A Five Star Dealer Ship More

by dbrinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review!

October 20, 2024

Great service with the advisor Eric he really took care of our needs to get the car repaired. More

by gilberto0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric provided you with a 5-Star experience!

October 19, 2024

Darius helped me pick out a car and was very helpful and patient. Also in finance I had more questions and I went back to the dealership a couple weeks after I bought the car and Oral walked me through ever More

by CGENRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of the Avenues responded

Thank you for your purchase and we are glad to hear that Darius and Oral were able to keep you well informed through out the process. We are here to assist with any future questions or service needs you have in the future!

October 16, 2024

Had an appointment for simple oil snd filter change. Took over 2 hours for thie service to be completed. Even if this was scheduled on a weekend, busy day, an oil change should not take that long. No is More

by Jose.a.salazar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Bobby is always a pleasure to work with he answers all my questions and concerns..He is a great asset to your company More

by lknowles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of the Avenues responded

We appreciate your business and Bobby has been a great associate for several years and will be for many years to come!

October 16, 2024

Friendly greeting they knew I was coming in, got the service completed and got me out the door More

by g.markowens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of the Avenues responded

We appreciate your business and thank you for the 5-Star review. We are glad to hear that our staff was able to provide you with a friendly and timely service visit.

October 16, 2024

Dan was very helpful. Great service and communication. I live far from the dealer but love to come here always to do my service. More

by unicamentevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of the Avenues responded

Thank you for your business! We are glad to hear that Dan provided you with great service and we know there are several options for you to choose from and appreciate you allowing Honda of the Avenues to service your vehicle!

...
5
...