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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,017 Reviews

3,017 Reviews of Honda of the Avenues - Service Center

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May 03, 2025

Originally called and spoke with Dan Deitrick, a service adviser, telling him the issues I was having and that both were to be covered under my 10 year, 100,000 mile extended warranty as I had already talke More

by judyboyle329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, a mechanic that serviced my vehicle and explained the issues to me.
May 03, 2025 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Dan and Paul were able to have your vehicle serviced in a timely fashion. We look forward to providing you the same level of service on your future visits.

May 03, 2025

They are quick to get my car logged in and they have a nice waiting area More

by fidget259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

We appreciate your business and we are happy to hear that our team and facilities provided you with a great visit.

May 03, 2025

Service was excellent and was done in time, the guy helped us from the office was very nice and professional More

by amgabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

Thank you for your business and are glad to hear that our team was able to provide you with a 5-Star experience.

May 03, 2025

Easy to work with. Service was quick and easy Clean facility and good inventory pleasant More

by vst1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that your recent visit was a 5-Star experience.

May 03, 2025

Great service and customer support and feedback. Very transparent information insights and recommendations related to maintenance options More

by CNICOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Honda of the Avenues responded

We appreciate your business and we are happy to hear that our team was able to provide you the infromation to keep your vehicle in great running condition.

April 29, 2025

My Salesman, Thomas Phelps was top notch. 5 years earlier, I purchased a vehicle at Honda of the Avenues from him, and he remembered me. Additionally, when I noted there was an issue with th More

by chazirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

We appreciate you taking time to submit a review of your recent visit and are glad to hear that TC and Ed were able to have your tint taken care of and we hope you continue to enjoy your vehicle.

April 26, 2025

Service appointments are easy to make. Very efficient from check in to pick up. Everyone is friendly. My service rep, Dan, was very responsive and helpful. Will continue to bring my car to More

by chmbers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Dan made your service visit a 5-Star experience.

April 26, 2025

Our service was done promptly. We were well informed about other work needed on our vehicle. More

by mattford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Honda of the Avenues responded

We appreciate your business and are happy to hear that our team was able to provide you with information to keep your vehicle running great.

April 26, 2025

I was a walk-in for a number of maintenence items. They did a multi-point inspection that pointed out things that didn't need attention e.g. brakes and things that did with the level of urgency for ea More

by dennis32081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that AJ was able to provide you with the needed repair items and the urgency to of each item.

April 25, 2025

I appreciated receiving the courtesy reminder about my appointment. Service rep., Shawn, was friendly and efficient. More

by anna43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 26, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team provided you with a 5-Star experience.