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Honda of the Avenues - Service Center
Jacksonville, FL
2,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,799 Reviews of Honda of the Avenues - Service Center
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September 03, 2024
Dan in service was amazing! ! Was in and out in under 2 hours! Thank you ! Was in and out in under 2 hours! Thank you More
by RN4SAIL
Verified CustomerEmployees Worked With
September 01, 2024
Ms. Paula, was wonderful to work with. I will definitely be returning for my service at the dealership. be returning for my service at the dealership. More
by JANICEKFL
Employees Worked With
August 31, 2024
Awesome customer service and very helpful. Provided an estimate for tires. Very courteous and helpful. Provided an estimate for tires. Very courteous and helpful. More
by lizmanning52
Employees Worked With
August 31, 2024
Eric was friendly, professional and courteous Answered all questions and concerns at time of service. all questions and concerns at time of service. More
by reginaav
Employees Worked With
August 31, 2024
My recall was easy to schedule. I was greeted cordially, the waiting area was pleasant and I was in and out in the hour and a half I was told it would take. I was greeted cordially, the waiting area was pleasant and I was in and out in the hour and a half I was told it would take. More
by sherimjones
Employees Worked With
August 30, 2024
Mr Jim was amazing and made the process smooth an easy and my part came in earlier than the expected date would definitely recommend ave Honda and Mr Jim’s great service.:) and my part came in earlier than the expected date would definitely recommend ave Honda and Mr Jim’s great service.:) More
by FAITH
Employees Worked With
Jim
August 29, 2024
Paula did an excellent job assisting me when I phoned requesting a Service appointment. She is professional and courteous and I appreciate her so much! requesting a Service appointment. She is professional and courteous and I appreciate her so much! More
by ALICE432
Employees Worked With
August 28, 2024
I love Honda! We only own Hondas. I will keep buying Hondas. But I will not do so at Honda of the Avenues. We went in for two items for service: oil change and our We only own Hondas. I will keep buying Hondas. But I will not do so at Honda of the Avenues. We went in for two items for service: oil change and our back up camera popped off on the back of our Honda Pilot. We could hold the camera on and it was fully functioning just now staying on. Dan was the service lead. Oil change, great, hard to mess up. For the back up camera they said we needed a whole new one for $500. I said I’m good I will try doing myself. Dan says don’t use any glue it could mess it up. I’m waiting as they are finishing it up and he tells me that they were able to get it on but no video showing. Sure enough, they glued it back on and not working. I call Dan and he says to come back a week later because his tech is on vacation. I come back and he doesn’t even make tech look at it. Blames me and says there’s no one to tell that it was working before we brought it to them. He brings out his boss and she is just as helpless claiming no responsibility. So I will never be returning to this location and I hope you contemplate it as well. Bad apples will continue to be bad unless there is pressure. More
by jerrett.benton
Employees Worked With
August 28, 2024
I enjoyed the simple buying process as well as a very accommodating team and follow up. accommodating team and follow up. More
by CEPORTER
Employees Worked With
August 28, 2024
Marcellis provided exceptional customer service and ensured that I was aware of the status of the parts replacement. A lot needed to be taken care of but he always kept me in the loop. ensured that I was aware of the status of the parts replacement. A lot needed to be taken care of but he always kept me in the loop. More
by GOALKICK11
Employees Worked With
