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Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
4,756 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 4,756 reviews

September 27, 2024

I drove 40 miles to have my car serviced because the service at the dealer in St Augustine is so unfriendly. The experience at your dealer was worth the drive. More

by Joyfulcork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

We are glad to hear that our service department was able to provide you with a great experience! We appreciate your business and look forward to providing you with great service on all of your future visits!

September 27, 2024

Pressure from Saleman More concerned with selling that night than the concerns I had also painted the initial trade estimate like a great deal. Even though they lowballed me like 4k from what other deale More

by bequ7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick Gayle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2024

A great car buying experience from start to finish. Employees were friendly, helpful, and patient. More

by mlgilbert73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamari Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you for the opportunity to be part of your purchase process! We are glad to hear that our team was able to make your experience a great one!

September 26, 2024

Enjoy our new CR-V Hybrid, but not much explanations re how to work features. More

by hbocon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Bonaire was really attentive & performed most of “dickering” re trade in; Kamille was not very helpful, had to ask others to answer my ??’s; didn’t provide much on features explanations.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you for your purchase and any time that you would like to come in and get a proper explanation of the features on the CRV please do not hesitate! My name is Evan Dunaway and my direct line is 904-370-1274 or my email is edunaway@hondaota.com.

Sep 27, 2024 -

hbocon responded

Mr. Dunaway, thank you for your quick response. We love the new Honda CR-V Sport Hybrid. I researched different new vehicle to replace our 10-year old Nissan Pathinder Platinum. I really miss that Pathfinder as I came to know every feature and could utilize those features almost without thinking about using them. I was interested in a hybrid before even contemplating going with a total electric vehicle. In doing my research I settled on a hybrid Jeep, a Toyota RAV 4 hybrid or the Honda CR-V hybrid. The redesigned 2025 CR-V appeared to be just a little smaller than our Pathfinder so we stopped in at your dealership on the way back home from JAX Town Center, just to take a look at your 2025 CR-V hybrid. However, the CR-V sold itself. That left going through the talking & back & forth sales process, something I’ve done more than a few times over my 80 years on this planet. I wanted to get a feel for the many features of the CR-C hybrid vehicle but that didn’t happen as planned to my disappointment. The salesman answered questions when I thought of an inquiry but didn’t go out of his way for an overall explanation. I take it he might be knew to your firm. I must say that Jose Bonnie and your Finance fellow were both very helpful, but they were very busy so our time with them was limited. One of my biggest disappointments in the CR-V was the lack of storage space under the rear cargo floor. I opened that area under the hard cover and it showed a lot of unused space where it appears the large hybrid battery is located. Is that unused storage area possibly useable? If you could answer that question I would appreciate hearin whether or not I could use that space for storage. When we need service I will contact you in advance. I would like to meet you in person. Harry B Odom (904) 806-9379 hbocon@bellsouth.net

September 26, 2024

Jon and Rick are truly amazing. The entire process was hassel free from start to finish. The level of professionalism displayed was second to none, It was my first time buying a car More

by Paul.P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you Paul for allowing Honda of the Avenues to be part of your purchase process and we are glad to hear that Jon and Rick were able to provide you with a great experience!

September 26, 2024

Service was efficient and courteous. Paula was fantastic; she kept us informed throughout the process. More

by mkce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you for your business and for taking time to review your service visit. Paula is a wonderful associate and we are glad to hear that she was able to provide fantastic service!

September 25, 2024

Very comfortable, clean waiting area, person attention by Paula made this visit a great experience!! More

by jane.ronsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you Jane for your business and we are glad you enjoyed your experience!

September 25, 2024

Paula communicates clearly & succinctly. She explained the work to be done & charges exactly as they were done. She was very helpful documenting a problem an aftermarket installation had cre More

by HERMANWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Paula was able to explain the work needed and was able to help document the aftermarket issue.

September 25, 2024

Bobby got my car in very quickly! i did not have an appointment and I still left at a very reasonable time. More

by sjslwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

Thank you for allowing us to service your vehicle and we are glad to hear that Bobby was able to get your vehicle in and out in timely fashion!

September 25, 2024

Customer service manager Amber was great to discuss my experience with. I will definitely do business with this dealership again. More

by spcp20413
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Amber was able to make your visit a great one!

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