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Honda of the Avenues

Jacksonville, FL

4.8
4,906 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 4,906 reviews

January 21, 2025

I have been a service customer for 14 years. I loved the quotes for future service and transparent pricing along with milage recommendation. the texting is a great addition. Bobby let me know ab More

by cadorsey05
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Bobby is awesome he takes care of his customers, everyone is helpful, would recommend this service center. More

by beverlyehrle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

We appreciate your business Beverly and are glad to hear that Bobby was able to provide you with an awesome experience.

January 19, 2025

Great service for both service and sales. Service replaced the timing belt and water pump on my 2012 Odyssey EXL. I mentioned that I’m shopping for a new pilot to the service advisor and he r More

by rickcarbo
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry couldn’t recall
Jan 20, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our service and sales team were able to get your 2012 Odyssey serviced, but were also able to get you a new Pilot. We hope you enjoy it for years to come and we will see you at your first service visit for the Pilot.

January 18, 2025

Very responsive and friendly service by all personnel. I found my car online and expressed my interest in it. The sales rep, Linda, contacted me very shortly thereafter and arranged an appointment for me More

by Write2wrights
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Linda and our finance manager were able to get you the information you need to be able to drive home in your new vehicle. We are here to help in any way we can, so don't hesistate to reach out if any questions come up in the future. We hope you enjoy your new vehicle for years to come.

January 18, 2025

Paula Williams is a conscientious and capable professional. She was able to expedite the recall service repair on our Odyssey to ensure that we were able to meet our departure time on a trip. Whe More

by kmk695r
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

We are so glad to hear that Paula was able to get your Odyssey repaired prior to your trip and we hope you had a great time.

January 18, 2025

Fast and friendly service. The wait was shorter than expected and I was very comfortable during my wait. I will always return. More

by camcghe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

We appreciate your business and look forward to providing you with the same great service on your future visits.

January 18, 2025

The service was completed in the estimated amount of time. A smell of gasoline was obvious in the vehicle after service, but it cleared by t huh e time we arrived home. We were shuttles home and back by More

by mpo629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that the odor was gone by the time you got home. We will bring this to the attention of our service manager so that we can make sure it doesn't happen moving forward. Wilbur is a great employee and does a great job as our shuttle driver.

January 18, 2025

Excellent customer service and service advisors that take care to ensure customers needs are met. More

by GREGG.GOINGS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

Thank you Gregg for your business and for taking time to complete a review of your service visit.

January 18, 2025

Jim was very personable and I appreciated his communication while I was waiting for my car’s oil to be changed. More

by chamil001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Jim was able to keep you well informed during your vehicles oil change.

January 17, 2025

The work was performed in a timely manner and I was able to wait for the car. More

by m-lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our service team was able to have your vehicle serviced in a timely fashion.

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