
Honda of Westport
Westport, CT
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1,576 Reviews of Honda of Westport
To be honest, I dreaded going to a car dealership because they have not always been the best experience. To try to limit the painful aspects of what I had anticipated, I tried to be as certain as possible ab they have not always been the best experience. To try to limit the painful aspects of what I had anticipated, I tried to be as certain as possible about what I wanted before going in (fully expecting to walk away if they tried to turn the negotiation into a high pressure sales pitch. That is not what happened at all. Eric Peele was very professional, actually listened to what my needs were, and for the most part delivered what I was looking for on all counts. Those things that he could not give were all reasonable. He completely changed what I expected to be a bad experience into one that was actually pleasant and professionally handled. He was very sincere and was remarkably calm and accommodating. More
Updated Review: This was our first auto purchase from Honda of Westport. Bulk of the pricing negotiation was done ahead of time for our very specific vehicle of interest. Ryan Riggs was our sales person. Honda of Westport. Bulk of the pricing negotiation was done ahead of time for our very specific vehicle of interest. Ryan Riggs was our sales person. He is very friendly, easy to work with and knowledgeable about the cars. Ryan provided detailed information on all our questions and on available service options at the dealership but without adding any pressure to purchase them. On the whole, we had a pleasant experience working with Ryan and purchasing our new vehicle from Honda of Westport. We would recommend Ryan Riggs in Sales and Honda of Westport Dealership to our friends looking to purchase a new car in the future. Further Update: We observed a small paint scratch spot on the vehicle after bringing the vehicle home. Upon showing to Ryan, his first comment to me was, "What can I do to make you happy"! Ryan's this comment reflected, his care and understanding for the customers which is praise worthy! He also immediately ordered the touch up paint tube! Good customer care after the sales of the vehicles, will bring good reputation and more referral business to Ryan and the dealership! More
This is the third time we tried to buy a Honda at Honda of Westport and it was the charm. The first two times they could not meet the price offered by another dealership, and frankly they were not friendl of Westport and it was the charm. The first two times they could not meet the price offered by another dealership, and frankly they were not friendly. Ryan Riggs is a very friendly and knowledgeable sales consultant who works hard to establish a connection and give truthful information. When he is not sure he checks! We spent much time on the phone and on email with Ryan and the sales manager trying to make this deal happen and they got it to work. We are pleased we could buy our car locally and glad to be treated with kindness and respect. More
Working w/ Jon Peyser in the Finance Dept. at Honda of Westport was a pleasure! He went over every detail of my lease in a very effiecient manner, answered all of my questions & it was done in 15 minutes. Westport was a pleasure! He went over every detail of my lease in a very effiecient manner, answered all of my questions & it was done in 15 minutes. Once again, I cannot stress how much Honda of Westport excelled in every category. It's no wonder they are voted the best Honda dealer in CT!! Excellence in every form from start to finish. If you want a Honda, there is no other choice than Honda of Westport. John Siddell More
Ryan made the car purchasing process easy and enjoyable. He is knowledgable and professional. Ryan made me feel like his primary concern was doing right by me. I was able to take my time to consider the rig He is knowledgable and professional. Ryan made me feel like his primary concern was doing right by me. I was able to take my time to consider the right model and features for me. Every step of the buying process was seamless. More
I thoroughly enjoyed my experience with Honda of Westport. I rated there service with mostly fives because of the ease and speed of business and the friendliness of staff. Westport. I rated there service with mostly fives because of the ease and speed of business and the friendliness of staff. More
I would recommend this Honda dealership and Kam in particular. This was such an easy experience from first looking at the car (We bought a Honda Pilot) to driving away 2 days later in our new car. M particular. This was such an easy experience from first looking at the car (We bought a Honda Pilot) to driving away 2 days later in our new car. My kids loved their Honda of Westport Teddy Bears!! More
This was the best car buying experience that I have had in many years (we purchased a 2014 CR-V EX L). The dealership is extremely well run and professional. They offered me fair and competitive pricing in many years (we purchased a 2014 CR-V EX L). The dealership is extremely well run and professional. They offered me fair and competitive pricing at the very beginning of the negotiation with little games and no bait and switch. In addition, their service department is outstanding - they address your questions and only perform necessary repairs and maintenance. Many thanks to Ryan Riggs in Sales and Melanie Bacilieri in Service - you are the reasons we will always return to your dealership. Also, many thanks to Denzel who helped with cleaning ideas. I cannot say enough good things about Honda of Westport! More
Service was high quality and first rate. Salesman was very pleasant and informative. Person in finance was very detailed and informative. The overall experience was very positive and I would recommend th very pleasant and informative. Person in finance was very detailed and informative. The overall experience was very positive and I would recommend this dealer to others. More
Len and everyone at the dealership were great! I got exactly the car I wanted in the color I wanted. When I picked up the car, the process was very easy and I was in and out of there very fast! exactly the car I wanted in the color I wanted. When I picked up the car, the process was very easy and I was in and out of there very fast! More