Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Watertown
Watertown, CT
212 Reviews
Since 1979, Honda of Watertown has built a reputation on providing courteous, honest sales and service.
Conveniently located on Straits Turnpike in Watertown, Honda of Watertown has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees!
Plus, Honda of Watertown is an EXCELL Validated dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction.
So, from Sales to Service and everything in between, at Honda of Watertown we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 212 reviews
March 01, 2015
Service to Sales I had made an appointment to have the oil changed on my Honda CR-V 2013, While I waited, I spoke to a sales rep, Jeff Baron, about the Vehicle Exchan I had made an appointment to have the oil changed on my Honda CR-V 2013, While I waited, I spoke to a sales rep, Jeff Baron, about the Vehicle Exchange Program. Honda honored my requests for lower monthly payments, and I walked away with a 2015! More
by ladster
Employees Worked With
Jeff Baron, Jim Faroni
February 28, 2015
No games The best part is that, my time isn't wasted. Kept all their promises. Very friendly and yet professional. I'm really happy with my transaction and wil The best part is that, my time isn't wasted. Kept all their promises. Very friendly and yet professional. I'm really happy with my transaction and will do it again. More
by akinmobolaji
Employees Worked With
Joe Antonio, Kenny
January 07, 2015
Great service Everyone at the dealership was friendly and inviting. Not one person went by without at least smiling and almost everyone with a hello. Truly care abo Everyone at the dealership was friendly and inviting. Not one person went by without at least smiling and almost everyone with a hello. Truly care about customers and getting you car fixed right. More
by Tpp26
Employees Worked With
Steve Gronowski, Jim Faroni
December 04, 2014
Great experience I am happy with my new pre-owned Civic, and had a good experience at Honda of Watertown. Car shopping at other dealerships over the last couple of mon I am happy with my new pre-owned Civic, and had a good experience at Honda of Watertown. Car shopping at other dealerships over the last couple of months had been extremely unpleasant, I felt like car salesmen deserved their less than admirable reputation. But Jim Ricciuti turned my experience around. He was straightforward, available, helpful, and wonderful to work with. Gene More
by car great
Employees Worked With
Jim Ricciuti
December 02, 2014
New Lease My recent lease renewal was the smoothest I have ever experienced. My sales rep, George Duffy, was extremely accommodating along with Paul Marino and My recent lease renewal was the smoothest I have ever experienced. My sales rep, George Duffy, was extremely accommodating along with Paul Marino and George's supervisor. Having been a repeat customer, along with my wife, proved very helpful in the process, We are now a two CRV family. I am pleased and satisfied with my new CRV and the whole renewal process... More
by martmorr
November 17, 2014
Very helpful and understanding and flexible He was very helpful and kind. Made things easy to understand and worked well with my schedule and was pleasing and patient . He made sure I was please He was very helpful and kind. Made things easy to understand and worked well with my schedule and was pleasing and patient . He made sure I was pleased with my results More
by Sarahcatherine
Employees Worked With
John
October 31, 2014
Service On my Acura RL I like it. Very good service and on time. Definitely I'll go back for my next service. Thanks Justin and Carol for everything. See you soon. I like it. Very good service and on time. Definitely I'll go back for my next service. Thanks Justin and Carol for everything. See you soon. More
by Sendero5007
Employees Worked With
Justin
October 04, 2014
Don't Judge Marci-Lynn the Internet Manager and Anthony Spinella my salesman were true professional's, If it weren't for those two I would have walked out to anot Marci-Lynn the Internet Manager and Anthony Spinella my salesman were true professional's, If it weren't for those two I would have walked out to another dealership. More
by dan 5150
Employees Worked With
Anthony Spinella
August 29, 2014
Awful Customer Service Jessicah was not the least bit accommodating. She didn't ask me any questions to understand my needs or interests. She was dismissive and it was a ver Jessicah was not the least bit accommodating. She didn't ask me any questions to understand my needs or interests. She was dismissive and it was a very unpleasant experience. I left the dealership and immediately went to Honda in Torrington where the reception I was given was completely the opposite and I bought a car from them that day. More
by Karenb112
Employees Worked With
May 05, 2014
Professional Marci was a true professional. Very kind and helpful. Didn't treat me like an outsider like Brandon did. I'm a better person for knowing her. If you g Marci was a true professional. Very kind and helpful. Didn't treat me like an outsider like Brandon did. I'm a better person for knowing her. If you get so lucky to work with her you will be very impressed. The dealership is lucky to have her. I would only recommend this dealership because of Marci. She picked me up at the airport and introduced me to the people that was to help me. She continued to check on my status as no one else there would. More
by papated
