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Honda of Watertown
Watertown, CT
214 Reviews
Since 1979, Honda of Watertown has built a reputation on providing courteous, honest sales and service.
Conveniently located on Straits Turnpike in Watertown, Honda of Watertown has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees!
Plus, Honda of Watertown is an EXCELL Validated dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction.
So, from Sales to Service and everything in between, at Honda of Watertown we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 214 reviews
July 09, 2013
I recently purchased a Honda Civic and Jerry Nechamkin helped me out a lot in making the right decision and also made the experience quite pleasant and hassle-free. After my purchase he followed up to see helped me out a lot in making the right decision and also made the experience quite pleasant and hassle-free. After my purchase he followed up to see how I was enjoying the car and I thought that was very thoughtful of him to do so. He offered great service and I would definitely recommend Jerry to anyone. I will continue to go to Jerry for future purchases. Thank you to Honda of Watertown! More
by jmgarcia1019
July 09, 2013
I just purchased a used 2010 Honda Fit Sport from Honda of Watertown and could not be happier with the experience I had here. I was a bit intimidated starting the process of buying a car since a. this is t of Watertown and could not be happier with the experience I had here. I was a bit intimidated starting the process of buying a car since a. this is the first time I have bought a car and was completely unfamiliar with the process and b. I am a young woman who was going about the process solo. I found the listing on Honda of Watertown's site after an INCREDIBLY negative experience at a different Honda dealership in Branford, CT (which I will save for a different review). The car was just what I was looking for so I sent them a message through their website asking if it was still available. Since I had been putting some feelers out for cars for a bit of time, I knew that submitting a form through their site would likely mean I would receive a barrage of spammy emails about any car BUT the one I was looking at. Instead, I promptly received a friendly response from their online sales manager, Danielle, letting me know that the car was still available and asked if I would like to come in for a test drive. I went in on a Saturday afternoon and was introduced to Jerry, the sales consultant I would be working with. After sitting down and discussing the basics (my price range, how long I've been looking for a car, if I was only interested in that one, etc), we were off on a test drive. Jerry was incredibly friendly and listened to everything I had to say. He was patient with all of my questions and helped me understand all of the details regarding financing, the warranty, etc. He definitely made me feel very much at ease and empowered to make such a large purchase. Totally laid back and low-pressure. More than that - all of the dealership staff (a finance manager whose name is escaping me at the moment, and a business manager Kenny Noori) I worked with during the process (which was incredibly quick and painless may I add) were equally as friendly and accommodating. While I hope I am not in the market for another car for a few years, I definitely recommend Honda of Watertown to anyone looking for a new car. Especially first time buyers. And while I have a feeling their whole staff is great, go to Jerry if you can! I really could not be happier with my experience or with my "new-to-me" car. More
by ER188
July 06, 2013
Longtime customers of Honda of Watertown, we have Longtime customers of Honda of Watertown, we have purchased several vehicles there. There is a reason that we keep going back. We have always rec Longtime customers of Honda of Watertown, we have purchased several vehicles there. There is a reason that we keep going back. We have always received good value for the very reliable Honda automobiles. The staff people in the service area are courteous, competent and personable. There is a comfortable waiting area while your car is being serviced, or loaner cars are available. Yesterday we purchased a new 2013 Honda CR-V. We dealt with Sales Rep, DANIEL VARGAS, who did a great job for us. He was thorough, helpful and engaging. Business Manager, CHRIS HANSEN, likewise did a great job. We are two very pleased customers of Honda of Watertown !!! More
by JoyceandGene
Employees Worked With
DANIEL VARGAS, Sales Rep
June 28, 2013
Phil was a very informative and helpful sales person. His attitude and sales approach motived us to purchase a new car. His follow through on delivery was just as helpful. He explained all of the featur His attitude and sales approach motived us to purchase a new car. His follow through on delivery was just as helpful. He explained all of the features of the new car and demonstrated how they worked Thank you Phil More
by gjatkins
June 28, 2013
Love Honda of Watertown and our salesman Phil Verini. He is awesome. Went above and beyond for us. Our whole family now has Hondas thanks to Phil. Got us into an awesome vehicle and worked with us to get us is awesome. Went above and beyond for us. Our whole family now has Hondas thanks to Phil. Got us into an awesome vehicle and worked with us to get us comfortable on the price. Thank you Phil. Highly recommend him and Honda of Watertown. More
by sheribolduc
June 26, 2013
Phil is really helpful and friendly. He has helped me, my father, my grandmother, and brother. My whole family and I would definitely do business with Honda of Watertown; especially with Phil. I gave them al father, my grandmother, and brother. My whole family and I would definitely do business with Honda of Watertown; especially with Phil. I gave them all 5s (Great) because I received nothing but the best service. More
by 1986michelle
June 12, 2013
Customer Service-Jerry was by far the best Honda salesperson we have ever done business with, (and there have been several during the past few yeats). He was informative, accommodating and most imp salesperson we have ever done business with, (and there have been several during the past few yeats). He was informative, accommodating and most important-NOT overly aggressive! I would recommend Jerry to anyone, and can safely say that he was the most professional of all the Honda folks we dealt with during this trade-in transaction. I was a little disappointed with a couple of "maintenance" issues concerning the new car. The driver-side headlight seal must have failed and there was a lot of condensation in side the headlight. Jerry assured us that it would be fixed, but I'm suprised that no one in maintenance had picked up on the problem. The new part was ordered and I'm sure will arrive soon. Additionally, the oil level was down almost a quart which made us wonder how carefully the car had been checked when it was in-serviced. I would be interested to know what the in-service check list is for used vehicles! We are very happy with our Honda Crosstour, and plan to own Honda vehicles as long as we are able to drive! In addition to buying a great car, we were very happy with Jerry, our salesperson. More
by pamn
Employees Worked With
Jerry Nechamkin
June 09, 2013
this was my first time negotiating the buying of a new this was my first time negotiating the buying of a new car, Phil Verini made me feel very comfortable and was patient with the process, because of Ph this was my first time negotiating the buying of a new car, Phil Verini made me feel very comfortable and was patient with the process, because of Phil I will recommend this dealership to all my friends and customers , More
by molly61
June 04, 2013
I have known Dave Bonomo for many years and purchased several cars from him. I first met Dave when he worked for a car dealership in the Middletown area. I live in Middletown and chose to purchase my Hon several cars from him. I first met Dave when he worked for a car dealership in the Middletown area. I live in Middletown and chose to purchase my Honda from Dave, although there are Honda dealerships closer than Honda of Watertown. Dave is knowledgeable, straightforward, professional and sensitive to the needs of the customer. He makes purchasing a new car a pleasurable experience. I will continue to work with Dave in the future and highly recommend him. More
by GRAESQ
Employees Worked With
