Honda of Watertown
Watertown, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Walking into Honda of Watertown and purchasing a car from Walking into Honda of Watertown and purchasing a car from Dan Vargas is one of the best decisions I have ever made. Buying a new car can be a littl Walking into Honda of Watertown and purchasing a car from Dan Vargas is one of the best decisions I have ever made. Buying a new car can be a little frightening especially for someone as frugal as myself. Right from the start Dan was pleasant, courteous and most importantly he was honest. On July 16th Dan and I reached an agreement on my new Civic si coupe. It was the exact color and amazingly the exact price that I had hoped for. When I returned the next day to pick up my car and sign the paperwork I saw that everything was just as I was promised. No tricks or extra fees added onto the price. Dan gave me his word that what we agreed to on Tuesday is what I would be getting on Wednesday. I'm so thankful to Honda of Watertown for providing me with a wonderful experience and a great new car! More
My experience with Honda of Watertown and specifically our Sales person, Daniel Vargas was outstanding. Daniel did not waste any of my time trying to upsell or provide me something that i was not interes our Sales person, Daniel Vargas was outstanding. Daniel did not waste any of my time trying to upsell or provide me something that i was not interested in. He was very good about listening to what I was looking for from a car and price and gave us a couple of of options. My experience with other dealerships has been one of a constant back and forth between sales team members with no real value being added. I felt like Daniel was truly interested into getting me into a deal that i was comfortable with. The entire experience from working with Daniel to picking up the car was unbelievably easy and pain free. I would recommend Daniel and Honda of Watertown to my friends and family More
Just bought a used 2012 used Honda CRV. I worked with Daniel Vargas and he was both professional and helpful. He worked with me to help me find the right car that fit my needs. I would definitely recomme Daniel Vargas and he was both professional and helpful. He worked with me to help me find the right car that fit my needs. I would definitely recommend him and this dealership. More
Buying a car should be fun, and these guys make it fun. They have a great selection of vehicles, are very knowledgeable, and obviously care about cars. Our salesman was Dave Bonomo, who both my wife and I They have a great selection of vehicles, are very knowledgeable, and obviously care about cars. Our salesman was Dave Bonomo, who both my wife and I liked very much. I would not hesitate to buy another car from him and recommend him wholeheartedly. This is our second car from Honda of Watertown - we have also had a good experience with the service department. In short, if you're interested in a Honda and live in central/Western Connecticut, this is a terrific option. More
Took car in for a recall of drivers side airbag and SRS light. Cruise control no longer works.After multiple trips to this establishment and complaints SRS was fixed and Cruise Control will get fixed out o light. Cruise control no longer works.After multiple trips to this establishment and complaints SRS was fixed and Cruise Control will get fixed out of pocket at a reputable Honda dealership. Although not this one. More
I took my new car in for an oil change and to have a recall serviced. I got my car back with a damaged bumper. When I called to get it fixed I was told that it would be a week before they could have i recall serviced. I got my car back with a damaged bumper. When I called to get it fixed I was told that it would be a week before they could have it in because they had to secure a loaner for me that was large enough for my family and they would call me back to confirm the details. I never received a confirmation call and when I called them on the day it was supposed to go back in I was told they were still working on it and I would hear back within a couple of hours. No call back. The next day I called someone higher up in the Lorensen auto group and he seemed to get things moving. I got a call back from Bryan that they were picking my car up to replace the bumper and they would bring me a loaner that day. Today I called them to check on the status of my car and I was told the bumper was repaired and would be returned to me today. I called the guy at Lorensen again and he called me back to tell me of the unethical way they planned to replace my bumper. I am currently pursuing the issue through Honda USA to get the bumper replaced properly and CT DMV consumer complaints for doing work without authorization. More
I was met courteously and promptly.....I mentioned that I was interested in a new CRV and wanted the best price that they would give me and that I was trading a 2003 CRV......I was not going to come back and was interested in a new CRV and wanted the best price that they would give me and that I was trading a 2003 CRV......I was not going to come back and hassle price if I went and checked out another dealership for a CRV.....I wanted the best price that they could give me with my trade-in and just one price......Phil gave me that price and I told him that I would make up my mind in a couple of days and would get back to him.....I gave no down payment......I called 2 days later and told them to get the CRV, that I was interested in, ready the following Tuesday. I returned, the car was ready, we closed the deal and I left quite satisfied. I did not go to another dealership. I was satisfied with the offer that Phil gave me. More
I recently purchased a Honda Civic and Jerry Nechamkin helped me out a lot in making the right decision and also made the experience quite pleasant and hassle-free. After my purchase he followed up to see helped me out a lot in making the right decision and also made the experience quite pleasant and hassle-free. After my purchase he followed up to see how I was enjoying the car and I thought that was very thoughtful of him to do so. He offered great service and I would definitely recommend Jerry to anyone. I will continue to go to Jerry for future purchases. Thank you to Honda of Watertown! More
I just purchased a used 2010 Honda Fit Sport from Honda of Watertown and could not be happier with the experience I had here. I was a bit intimidated starting the process of buying a car since a. this is t of Watertown and could not be happier with the experience I had here. I was a bit intimidated starting the process of buying a car since a. this is the first time I have bought a car and was completely unfamiliar with the process and b. I am a young woman who was going about the process solo. I found the listing on Honda of Watertown's site after an INCREDIBLY negative experience at a different Honda dealership in Branford, CT (which I will save for a different review). The car was just what I was looking for so I sent them a message through their website asking if it was still available. Since I had been putting some feelers out for cars for a bit of time, I knew that submitting a form through their site would likely mean I would receive a barrage of spammy emails about any car BUT the one I was looking at. Instead, I promptly received a friendly response from their online sales manager, Danielle, letting me know that the car was still available and asked if I would like to come in for a test drive. I went in on a Saturday afternoon and was introduced to Jerry, the sales consultant I would be working with. After sitting down and discussing the basics (my price range, how long I've been looking for a car, if I was only interested in that one, etc), we were off on a test drive. Jerry was incredibly friendly and listened to everything I had to say. He was patient with all of my questions and helped me understand all of the details regarding financing, the warranty, etc. He definitely made me feel very much at ease and empowered to make such a large purchase. Totally laid back and low-pressure. More than that - all of the dealership staff (a finance manager whose name is escaping me at the moment, and a business manager Kenny Noori) I worked with during the process (which was incredibly quick and painless may I add) were equally as friendly and accommodating. While I hope I am not in the market for another car for a few years, I definitely recommend Honda of Watertown to anyone looking for a new car. Especially first time buyers. And while I have a feeling their whole staff is great, go to Jerry if you can! I really could not be happier with my experience or with my "new-to-me" car. More