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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,924 Reviews

2,924 Reviews of Honda of Valley Stream - Service Center

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October 26, 2020

I made an appointment to have my car inspected. I was I made an appointment to have my car inspected. I was checked in immediately, but was told that the new owners of the dealership requires me to show More

by Lil Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Marcel, and the blonde lady who sits next to him.
Oct 28, 2020 -

Honda of Valley Stream responded

We apologize for any miscommunication. We hope you give us a chance to make it up to you. Best- Jay, General Manager

October 26, 2020

This place has changed. First they told me I couldn’t make an appt for an oil change. Then when I called to see if I can get in they said that wasn’t true. Then for the first time I paid $56 for an oil c More

by RAYAPERSAUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcell
Oct 28, 2020 -

Honda of Valley Stream responded

Sorry to hear that your experience was unsatisfactory. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

October 26, 2020

The people I delt with in the service department were very friendly and helpful and the timeline they gave me was right on. I will definitely use them again. More

by raynman719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Wagner
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for the kind words. Best- Jay, General Manager

Sep 07, 2022 -

raynman719 responded

I was in for an inspection and was in and out in 1 hour everyone was very friendly and professional thank you.

October 26, 2020

Safe clean environment with courteous workers. However, I did wait 3 hours for an oil and filter change. And replaced my wipers I felt like this was a very long process especially when I was told that it wou More

by VKIRTON25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for the positive review! We strive for the best service. Best- Jay, General Manager

October 26, 2020

Overall was fine. Seemed to take a little longer than I would’ve expected. It was helpful that you have my cars history on file. More

by R3081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 28, 2020 -

Honda of Valley Stream responded

Thank you for your feedback! Best- Jay, General Manager

October 22, 2020

I just love this place.I went so many places to buy a Honda pilot car but valley stream dealer was the best especially Mr Hassan Choudhury was superb. I highly recommend this place and I will talk to my More

by ebl_shihab
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Menzildjian, Javon Brown
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for the recommendation! Enjoy your Honda Pilot. Best- Jay, General Manager

October 22, 2020

Came in to get a NYS Inspection and ended up getting a tire rotation and filter change. I needed all the services i paid for. Checked in at 8am left after 11am. I was able to social distance due to the la More

by Ms. James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You should have a drop list for the service dept.
Oct 28, 2020 -

Honda of Valley Stream responded

Hi Ms. James. Thank you for being such a loyal customer! So glad to hear that you were happy with your latest experience with us. Best- Jay, General manager

October 21, 2020

Have been coming since 2009 and have always found everyone I dealt with to be very polite and courteous and never a problem with the service rendered. More

by JPAPL (Joseph Papalia)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marcel, & Tech A11 (Eddie, last name unknown)
Nov 01, 2020 -

Honda of Valley Stream responded

Hi Joseph. Thanks so much for being such a loyal customer. We greatly value your business. Best- Jay, General Manager

Nov 01, 2020 -

JPAPL (Joseph Papalia) responded

You're very welcome!

October 21, 2020

The staff over there are friendly, professional and courteous. The service advisors are very knowledgeable at what they do. I always get my car serviced here and you should too. More

by Manny B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Marcel
Nov 01, 2020 -

Honda of Valley Stream responded

Thanks for the 5-Star review! And thank you for being a loyal customer. Best- Jay, General Manager

October 21, 2020

Clara Torres was people friendly and professional. It was a pleasure to be serviced by her. I would like to believe the rest of the staff is superb like her. More

by REATHERFIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
Nov 01, 2020 -

Honda of Valley Stream responded

You can believe it! We strive for excellence and Clara is certainly one of our best! Thank you for taking the time to write. Best- Jay, General Manager

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