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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews

3,196 Reviews of Honda of Valley Stream - Service Center

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September 28, 2023

First time experience. There was no clear instructions. I was lost the entire time giving my car in and paying. More

by natalliarichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabi Khan
Sep 29, 2023 -

Honda of Valley Stream responded

We apologize that your time spent with us was less than satisfactory. We always try to guide our customers to the proper locations and cashier booths in order to retrieve their cars. We will attempt to do better next time. We hope to see you again.

September 27, 2023

Gary was amazing and helped me get into a new lease. It was a very smoothed transition. Thank you very much!! I appreciate the work that he does and how great he is with his customers. More

by ariemilyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to review your time with us and for recognizing Gary's hard work and dedication to his clients. We are so pleased that you chose us for your vehicle service needs. We look forward to seeing you again.

September 27, 2023

Their process of checking you in is very organized. They explain everything to you. Friendly. More

by THELAW041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Sep 28, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to leave us a review. We appreciate the kind words and excellent rating. Please come see us again.

September 25, 2023

Clean, very pleasant atmosphere; people working there from the men that greet you and take down the information about your car, right up to the cashiers, and everyone else you encounter in between, are v More

by Linda D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones - 5 Stars!
Sep 26, 2023 -

Honda of Valley Stream responded

We appreciate your amazing review. Thank you for taking the time to leave it and for choosing us for you vehicle service needs. We hope to see you again.

September 25, 2023

I think the service process is simple and the quality of the service is good. More

by kenny
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Sep 25, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a positive review. We appreciate you choosing us for your vehicle service needs and hope to see you again.

September 25, 2023

Promised me services would take five hours it took nine hours car came back dirty. Side view mirrors could hardly see out of them in More

by ASCIVOLI52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember persons name
September 25, 2023

Kind service advisors. They're Willing to work around your schedule. Service was great as usual More

by WILLYYYHOOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

September 24, 2023

Service Check in with Briana was very professional yet personal. Briana made the experience enjoyable More

by vicsup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Sep 25, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

September 21, 2023

Easy to schedule Always keep me informed of things Quality work Clean comfortable dealership Very organized More

by JIMMYD1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 22, 2023 -

Honda of Valley Stream responded

Perfect! We are so thankful that you chose us for you service needs. Thank you for taking the time to review us, and we hope to see you again.

September 21, 2023

They are okay and definitely continent from my location. Professional stuff providing service but I think accounts department need little extra patience when dealing with customers. More

by rashedmc2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Valley Stream responded

Thank you for the great review. We appreciate the feedback and hope you will come see us again.

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