Honda of Valley Stream

My experience at Honda Of Valley Stream was disappointing. To start off the staff came off as friendly. The experience with salesperson Ramone was decent. He showed me an example of the vehicle disappointing. To start off the staff came off as friendly. The experience with salesperson Ramone was decent. He showed me an example of the vehicle that i was interested in and then allowed me to test drive one. Also there was no pressure whatsoever during the process and he was pretty much hands off and answered any questions i had. Because of the test drive and how impressed I was with the vehicle and the initial sales interaction, I decided to start the process of purchasing. And that is where my experience went south. When it was time to pick the vehicle up, I was met with the finance officer Gabe who did take care of my application and even asked if I wanted to go on a 6 year loan to which I said no. That part was fine. As much as Gabe is a nice person where he stunk up the experience was the tying tactic he pulled on adding the extended warranty to the financing; saying due to my credit, I can only get the 1.9 % financing if I take the Honda Care. If not then my loan air will be 7% over 5 years. A total scam play with that. Knowing that my credit score qualified me for the 1.9% Extended warranties aren’t an obligation in order to finance. Especially when confirmed with conversation with a Customer Service two at Honda Finance and Honda Care. So that left me sour and cynical. I almost didn’t take the vehicle but i decided to take it because everything was still within my budget. In summary, I left Honda of Valley stream disgusted because of the deceitful tactic to sell me an add on with a lie instead of being straight forward with me. For that i will not return there to service my vehicle or for a future purchase. Neither will I recommend anyone to shop there because of swindle games in the purchasing process. More

AMAZING EXPERIENCE FROM START TO FINISH I was in the in the buyers market for a 2020 accord and when i came in i was introduced to amrin who helped me along with the amazing finance managre I was in the in the buyers market for a 2020 accord and when i came in i was introduced to amrin who helped me along with the amazing finance managre Carol. They are so helpful and really work with you to help even with challenged credit. There is no pressure like other dealers and they are really down to earth. I highly encourage you to shop here because you will not regret it. More

I leased my first car, a brand new 2020 Honda Civic EX, with Honda Valley Stream. Michael was an incredible help in helping me find the right car and explaining the featured differences between the accord with Honda Valley Stream. Michael was an incredible help in helping me find the right car and explaining the featured differences between the accord I was interested in and the Civic which I ended up getting. Although the verification process took a little longer than expected, Gabe made sure I was kept in the loop the entire time. Great customer service. Thank you Gabe and Michael for making my first car shopping so easy!! More

Just leased a Honda from latoya and Gabriel. Because of the pandemic I didn’t want to go to the show room and knew exactly what I wanted. They did all the paperwork and kept me in the loop every step of th the pandemic I didn’t want to go to the show room and knew exactly what I wanted. They did all the paperwork and kept me in the loop every step of the way. I had my new car delivered within 24 signed the papers right in my drive way. Couldn’t have asked for an easier experience. Thank you! More

Just leased a 2020 Civic Si. The experience was easy and enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your looking into Honda. More

Raquel was fantastic!!! Even during this whole pandemic she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you ag she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you again Raquel and I cant wait to send everyone your way!!! More

Stay Away I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that g I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that goes on between the sales person and mangers ( Behind the Glass Wall) while you try to negotiate is nothing more than a scam. They will definitely take advantage of you if they can- Stay Away! More

My experience was great with Raquel. After a long journey and constantly getting deny at other dealerships she was able to get me approved! Great and constantly getting deny at other dealerships she was able to get me approved! Great More

This is a horrible dealership. I leased a car from them 3 years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in anot years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in another Honda they made it impossible to return it to them I had to take it to a different dealership that is far from my home. More

Balanced my tires here, and the vibration continued. I expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. More